Empowering Your Security, Empowering Your Peace of Mind
At Ellipse Security, we take pride in being a leading CCTV distributor and supplier of top-notch surveillance systems, NVR's, DVR's, HD security cameras, IP network cameras, wireless technology, accessories, and CCTV cables for harsh environments across the United States and Canada since 2004. Our mission is to provide professional-grade surveillance systems at affordable pricing, backed by unparalleled in-house technical support.
Our Story
Ellipse Security was founded on the principles of providing reliable and cutting-edge surveillance solutions to homes and businesses alike. Over the years, we have built a reputation for excellence by staying ahead of the curve on surveillance technology, providing expert advice, and innovative security solutions to our customers. Our team of experts has extensive experience in the surveillance industry, allowing us to confidently recommend complete systems for even the most complex installations.
Our Services
We offer a wide range of services to cater to the diverse needs of our customers. From designing custom security camera systems for homes and businesses to providing top-quality surveillance products, we strive to provide a one-stop solution for all your security needs. Our services include:
- Custom Security Camera Systems Design
- Surveillance System Installation
- CCTV System Upgrades
- Security Consulting
- Technical Support
- Security Camera System Maintenance
Our Products
We take pride in offering a vast range of surveillance products from top brands, including Uniview, Hanwha, and more. Our product portfolio includes:
- IP Cameras
- HD Security Cameras
- PTZ and Motorized Zoom Cameras
- DVRs and NVRs
- Access Control Systems
- Alarm Products
- CCTV Accessories
Our Promise
At Ellipse Security, we are committed to providing exceptional customer service, unparalleled technical support, and innovative security solutions to our customers. We believe in building long-term relationships with our customers, and our goal is to provide a best-in-class solution to solve our customers' needs.
Overview
The reviews for Ellipse Security Inc. are overwhelmingly positive, with 13 out of 14 reviewers giving the company 5-star ratings. The majority of reviewers praise the company's knowledgeable and helpful staff, competitive pricing, and excellent customer service.
Staff and Customer Support
Many reviewers highlight the exceptional customer support they received from Ellipse Security Inc. Staff members, particularly Melanie and Bill, are praised for their knowledge, friendliness, and prompt assistance. Reviewers appreciate the ease of communication and the personalized attention they receive, making them feel valued as customers.
Security Systems and Products
Reviewers are generally satisfied with the security systems and products they purchased from Ellipse Security Inc. They appreciate the high-quality equipment, competitive pricing, and the ability to upgrade and customize their systems with the help of knowledgeable staff.
Issue Resolution
Some reviewers have encountered issues with their security systems, but the company's response has been prompt and satisfactory. Examples include resolving a technical issue with a DVR, replacing a faulty security camera, and helping a customer upgrade to a high-definition system.
Dissatisfaction
However, one reviewer (Ron Smith) had a negative experience with the company, citing poor product quality, slow response to issues, and difficulty with returns. The reviewer was unhappy with the products they received, including a broken DVR, and felt that the company's customer service was inadequate.
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