Business Details
Your Trusted Auto Body Repair Shop in Pepperell, MA
Pepperell Collision is a family-owned business dedicated to providing high-quality auto body repair services in Pepperell, MA. With over 20 years of experience serving both individual drivers and corporate fleets, we combine advanced equipment like our Continental Frame Machine and R+M Diamont Paint Mixing System with the expertise of our certified technicians. Our facility offers comprehensive solutions including collision repair, frame and unibody restoration, airbag installation, and paintless dent repair. We prioritize customer convenience through free local pick-up and delivery services, rental cars on-site, and damage-free towing assistance.Our team works closely with insurance companies to streamline claims while maintaining transparency about repair processes and costs. Committed to preserving vehicle value and safety, we use uni-body repair equipment and provide warranties on all services. Located at 117 Main Street, our shop operates Monday through Friday from 8:00 AM to 5:00 PM, offering personalized support for every client's needs.
Services
Collision Repair
Frame Repair
Paintless Dent Repair
Suspension Alignment
Glass Replacement
Insurance Claim Assistance
Rental Car Services
Towing Assistance
Highlights and features
- We are a family-owned business with decades of local experience.
- Our technicians use advanced equipment like the Continental Frame Machine.
- We offer free local pick-up and delivery services for convenience.
- We provide rental cars on-site and damage-free towing assistance.
- We work directly with insurance companies to simplify the claims process.
Services
Collision Repair
We provide comprehensive collision repair services for all makes and models using advanced equipment like the Continental Frame Machine and Chief Measuring System. Our certified technicians ensure structural integrity and factory-spec finishes through precise frame/unibody repairs and OEM paint duplication. Services include airbag installation, suspension component replacement, and glass repair to restore vehicles to pre-accident condition.
Paintless Dent Repair
Our paintless dent repair service removes minor dents and dings without repainting, preserving original factory finishes. Using specialized tools and techniques, technicians carefully manipulate metal back to its original shape. This cost-effective solution works best for small, shallow dents on accessible panels, maintaining vehicle value while avoiding paint mismatches or body filler usage.
Insurance Claim Assistance
We streamline insurance claims through direct communication with providers, ensuring accurate documentation and fair compensation for repairs. Our team helps negotiate claims, explains estimate differences, and coordinates inspections at our facility. This service eliminates the need for multiple estimates while guaranteeing all necessary repairs are covered under your policy terms.
Suspension Alignment
Our suspension alignment service restores proper wheel angles to manufacturer specifications using computerized diagnostic tools. Technicians check and adjust camber, caster, and toe settings to ensure even tire wear, optimal handling, and vehicle stability. We also replace worn suspension components like control arms and bushings to maintain safe driving conditions.
Towing Assistance
We offer damage-free towing services for accident-damaged vehicles using specialized equipment to prevent further harm during transport. Our certified drivers handle both light-duty and heavy-duty vehicles, ensuring safe delivery to our facility. This service includes secure loading/unloading procedures and coordination with insurance providers for seamless claim processing.
Questions
What types of vehicles do you repair?
We repair all makes and models of cars, trucks, and SUVs including frame/unibody damage, airbag systems, and suspension components.
Do you work with insurance companies?
Yes, we coordinate directly with all major insurance providers to streamline claims, handle documentation, and ensure proper compensation for repairs.
What hours are you open?
Our shop operates Monday through Friday from 8:00 AM to 5:00 PM. Emergency services are available during business hours.
Do you offer rental cars?
Yes, we provide on-site rental vehicles through partnerships with major rental agencies to keep you mobile during repairs.
Can I choose your shop for repairs?
Absolutely. Massachusetts law allows you to select any repair facility you prefer, regardless of your insurance company's recommendations.
What certifications do your technicians have?
Our team includes technicians trained in advanced collision repair techniques using equipment like the Continental Frame Machine and R+M Diamont Paint System.
