What started in 2001 as a one-man shop in a basement has grown to become one of Alabama's premier technology solutions providers. At the heart of DataPerk's continuing growth is a standing commitment to its core values: being proactive in finding solutions before problems exist, making complex IT simple, and being continuously responsive to the needs of both the client and the community. From these principles, DataPerk has been able to develop and offer a wide range of both standalone and packaged services for businesses in almost every industry, including nonprofit, healthcare, education, and government.
Our service offerings include web design, programming, and hosting, data cabling, network design, and hardware/software support, as well as DataPerk Complete packages that offer combined benefits in the form of Managed Services, tailored to meet the specific needs of the client's industry. We adhere to our core values of excellence, integrity, partnership, and innovation to accomplish our mission in delivering secure, scalable technology solutions in an efficient and timely manner as a trusted partner.
Complete Care
DataPerk's Complete Care suite of services deliver enterprise level managed services by proactively managing clients' technology infrastructure. At the heart of Complete Care is a powerful network monitoring software, which enables DataPerk to manage client's workstations, servers and devices around the clock to strategically and preemptively eliminate downtime or other threats. Combined with trusted, industry-leading services, Complete Care offers a fully scalable proactive solution that fits the needs of any organization.
24/7 Monitoring, Maintenance and More
All Complete Care Solutions start with full network monitoring that works to eliminate IT guesswork. DataPerk's managed services enable 24/7 remote monitoring of servers, workstations, and devices for viruses, security concerns, connection issues, hardware failures, and more, enabling a proactive response that anticipates problems and solves them before they occur.
Annual IT Assessments
An important component of Complete Care managed services is an Annual IT Assessment in which DataPerk works as an outsourced CIO to help clients plan, budget, and strategize current and future technology needs. These reviews assess IT hardware, software, budgeting, internet service providers, and various other technology capabilities and limitations, enabling proactive and strategic IT management.
Predictive Billing
With Predictive Billing from DataPerk, clients buy bundled service hours that can be used for any of DataPerk's services. This approach allows clients to pay for a set number of service hours at a predictable monthly cost, eliminating surprise invoices and enabling better budgeting.
Network Services
DataPerk's Network Services are designed to help organizations build, maintain, and optimize their IT networks for maximum performance, security, and reliability. We offer a comprehensive suite of network services, including network design, installation, configuration, management, and support.
Cloud Services
DataPerk's Cloud Services provide a secure, scalable, and flexible solution for organizations looking to move their IT infrastructure to the cloud. We offer a range of cloud services, including cloud hosting, cloud backup, and cloud disaster recovery.
Web Services
DataPerk's Web Services offer a comprehensive solution for organizations looking to establish, maintain, and optimize their online presence. We offer a range of web services, including website development, website hosting, web maintenance, and website analytics.
Website Development Done Right
DataPerk's website development services are designed to deliver high-quality, custom-designed websites that meet the unique needs of each client. Our team of experienced web developers and designers use the latest technologies and best practices to create visually stunning, user-friendly, and functional websites that drive results.
Our Website Hosting Services
Our website hosting services are designed to provide a secure, reliable, and high-performance solution for hosting websites of all sizes. We offer a range of hosting options, including shared hosting, virtual private servers (VPS), and dedicated servers.
Web Maintenance Made Easy
DataPerk's web maintenance services are designed to help organizations keep their websites up-to-date, secure, and performing at their best. We offer a comprehensive suite of web maintenance services, including content updates, plugin updates, security monitoring, and performance optimization.
Data Cabling
DataPerk's data cabling services are designed to help organizations build, maintain, and optimize their data cabling infrastructure for maximum performance, security, and reliability. We offer a comprehensive suite of data cabling services, including data cabling installation, data cabling maintenance, and data cabling repair.
Disaster Recovery
DataPerk's disaster recovery services are designed to help organizations prepare for, respond to, and recover from unexpected disruptions, including natural disasters, cyber attacks, and equipment failures. We offer a comprehensive suite of disaster recovery services, including disaster recovery planning, disaster recovery testing, and disaster recovery implementation.
Excellent Service and Knowledge
DataPerk has consistently received high praise for its excellent service, knowledge, and professionalism. Many customers have expressed satisfaction with the company's prompt and courteous response to their IT needs, including emergency issues that were addressed quickly. The staff is knowledgeable and courteous, making them a great option for small to medium-sized businesses.
Competitive and Willing to Work Creatively
Several customers have highlighted DataPerk's ability to work with their unique needs and budgets. They are willing to be creative and flexible, making them a great fit for businesses that require customized solutions.
Professional and Customer-Focused
DataPerk has also received praise for its professional and customer-focused approach. Customers appreciate the company's attention to detail and willingness to collaborate on projects. The end result is a beautiful and functional website that meets their business needs.
A Few Disappointments
However, not all reviews were complimentary. One customer, Jeanette Davis, gave DataPerk 3 stars and mentioned that their first visit was "very clean, " but didn't provide more specific information.
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