Business Details
11 Years
experience
Emergency
services
Your Trusted IT Partner in Ann Arbor
Founded in 2015, Casatech IT Support IT Support has established itself as a trusted technology solutions provider in Ann Arbor, Michigan. Our team brings extensive experience in delivering comprehensive IT services to both businesses and individuals, specializing in network infrastructure, computer maintenance, and website development. We pride ourselves on personalized service, catering to users of all technical proficiencies, with particular expertise in assisting seniors and individuals with disabilities.Our commitment to local communities drives our 24/7 emergency response capability and proactive approach to technology management. With certified professionals utilizing industry-leading tools, we ensure reliable IT operations while maintaining transparent communication and ethical business practices that build lasting client relationships.
Services
Business IT Support
Home Computer Repair
Network Design
Website Development
Data Backup
Remote Support
Smart Home Integration
Device Troubleshooting
Tech Education
Emergency Services
Details
- Year established: 2015
Highlights and features
- We offer 24/7 emergency IT response for critical business needs
- Our team includes certified technicians with specialized senior support expertise
- We provide personalized technology education for all skill levels
- Locally owned with deep community roots since 2015
- We implement proactive network maintenance to prevent system failures
What people say
Phenomenal support
Quick response time
Professionalism
Extra mile
Seamlessly deliver services
Services
Business IT Support
Comprehensive IT management for small to mid-sized businesses across multiple industries. We provide network design, 24/7 monitoring, and emergency response services to maintain optimal system performance. Our team implements security protocols and cloud integration solutions tailored to each organization's specific needs while ensuring compliance with industry standards.
Home Computer Repair
In-home and remote technical support for personal devices including computers, networks, and smart home systems. Our technicians handle hardware repairs, software troubleshooting, and data recovery while providing personalized instruction for users of all skill levels. We specialize in making technology accessible for seniors and individuals with disabilities.
Website Development
Custom website creation and maintenance services using Squarespace platform. We implement SEO strategies, Google Analytics integration, and content optimization to enhance online presence. Our development process includes performance monitoring and security updates to ensure websites remain functional and competitive in search rankings.
Network Design
Custom network infrastructure planning and implementation for both business and residential clients. Services include wired and wireless network deployment, mesh system installation, and performance optimization. We specialize in eliminating dead zones and ensuring reliable connectivity for modern technology demands across various property sizes.
Data Backup
Comprehensive data protection solutions including automated backup systems and recovery protocols. We implement cloud storage integration with Microsoft 365 and Google Workspace while maintaining local backup options. Our services ensure business continuity through ransomware protection and rapid data restoration capabilities during system failures.
People
Micah Warschausky
Owner & Lead Technician
Micah founded Casatech IT Support IT Support after recognizing technology's potential to empower older adults and individuals with disabilities. A University of Michigan graduate, he combines technical expertise with compassionate service to address both complex business IT needs and personal technology challenges across Ann Arbor.
Josh
IT Support Specialist
Josh provides comprehensive on-site and remote support for business clients, specializing in network infrastructure and system maintenance. His technical proficiency ensures reliable IT operations for local companies while maintaining personalized service approaches that align with Casatech IT Support IT Support's community-focused values.
Nathaniel
Residential Technician
Nate delivers expert home computer support and PC building services, focusing on personalized solutions for residential clients. His technical skills in device repair and network setup are complemented by patient instruction methods that help users of all ages maximize their technology capabilities.
Questions
What business IT services do you offer?
We provide network design, 24/7 monitoring, security updates, cloud integration, device support, software management, and data backup solutions for small to mid-sized businesses across various industries.
Do you offer remote computer support?
Yes, we provide remote support for both business and residential clients using secure software solutions while maintaining the same technician for consistent service quality.
What are your emergency response times?
We respond to business emergencies within one hour during regular hours and offer after-hours support with typical response times under five minutes when available.
Do you support both Windows and Mac devices?
Yes, our technicians are experienced with both platforms, providing comprehensive support including software troubleshooting, hardware repairs, and system optimization for Windows and macOS devices.
How do you assist senior technology users?
We specialize in personalized tech education, simplified interface configurations, and accessibility feature implementation to help seniors confidently use computers, smartphones, and smart home devices.
What areas do you service?
We serve Ann Arbor and surrounding Washtenaw County communities, offering both on-site and remote support options for businesses and residential clients.
