At SWAT Services, we're more than just a pest control company. We're a team of dedicated professionals committed to providing comprehensive and effective pest control solutions to residents of Marietta, Cobb County, and metro Atlanta. With over 30 years of experience, we've built a reputation on trust, reliability, and exceptional customer service.
Our Story
Since 1984, our founder, Frank Callaway, has been driven by a passion to create a pest control company that stands apart from the rest. He envisioned a company that would build lasting relationships with its customers, providing personalized services tailored to each individual's needs. Today, we're proud to be the go-to pest control company for Marietta residents, offering flexible, effective, and affordable solutions for all your pest control needs.
Our Services
At SWAT Services, we understand that every home is unique, and so are its pest control needs. That's why we offer a comprehensive range of services, including:
- Termite Control: Our expert technicians will identify and eliminate termite infestations, ensuring the structural integrity of your home.
- Pest Control: From ants to rodents, we'll help you get rid of unwanted pests and prevent future infestations.
- Wildlife Control: Our wildlife division specializes in humane removal and relocation of nuisance wildlife, including raccoons, snakes, and more.
- Home Repairs: Our experienced team can tackle any home repair project, from plumbing to roofing and everything in between.
Meet the SWAT Team
Our team is comprised of dedicated professionals with years of experience in pest control, home repairs, and wildlife removal. Our owners, Frank and Nancy Callaway, are committed to building relationships with each customer, ensuring that every interaction with SWAT Services is a positive one. Our team is led by:
- Frank Callaway: Owner and founder of SWAT Services, with over 30 years of experience in pest control and home repairs.
- Nancy Callaway: Owner and wife of Frank Callaway, dedicated to building relationships with customers and employees alike.
- Tara Straub: Chief Financial Officer and daughter of Frank and Nancy, with a focus on finance and operations.
- Heather Jarrell: Office Manager, certified in termite and pest control, and dedicated to providing exceptional customer service.
Why Choose SWAT Services?
At SWAT Services, we pride ourselves on our:
- Personalized Service: We take the time to understand your unique needs, providing tailored solutions for your home and family.
- Experienced Technicians: Our team is comprised of licensed and trained professionals with years of experience in pest control, home repairs, and wildlife removal.
- Customer Satisfaction Guarantee: We're committed to ensuring your complete satisfaction with our services, backed by our guarantee.
Get in Touch
Ready to experience the SWAT Services difference? Contact us today at (770) 565-7928 or schedule a free home inspection to get started.
Excellent Customer Service and Professionalism
Multiple reviewers praised the professionalism and excellent customer service provided by SWAT Services. Reviewers appreciated the prompt responses to their concerns, the willingness of technicians to answer questions and provide solutions, and the overall courteous and respectful demeanor of the staff.
Effective Pest Control and Wildlife Removal
Several reviewers reported being highly satisfied with the effectiveness of SWAT Services' pest control and wildlife removal services. They praised the technicians for their thoroughness, attention to detail, and success in resolving pest and wildlife issues.
Convenient Scheduling and Communication
Reviewers appreciated the convenience of scheduling appointments and the communication style of SWAT Services. Technicians were often praised for their prompt arrival, clear explanations of services, and willingness to accommodate scheduling needs.
Positive Experiences with Specific Technicians
Several reviewers raved about specific technicians, including Mat, Craig, Jackie, Kay, Russell, and Jason, who were described as knowledgeable, friendly, professional, and courteous.
Niche Services and Specializations
Swat Services was praised for its expertise in niche areas such as rodent extermination, mosquito treatments, gutter cleaning, and termite inspection and removal.
Negative Experiences
Two reviewers reported negative experiences with SWAT Services, citing issues with billing, lack of communication, and perceived incompetence in providing services.
Disputes and Billing Issues
One reviewer was unhappy with the billing process, claiming that they were charged for services not provided. Another reviewer had issues with cancelled services without notice.
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