Consumer Counciling Systems

A Voice for Mental Health Consumers in Maine

The Consumer Council System of Maine (CCSM) empowers individuals with mental illness to be active participants in shaping the landscape of mental healthcare and public policy in the state. Founded in 1988, CCSM boasts a rich history of advocacy, empowering tens of thousands of consumers to take control of their journeys and influence crucial changes.

Our Mission

To ensure the voices of Maine's mental health consumers are heard in every aspect of policy development, service delivery, and advocacy initiatives.

1. Policy Advocacy

• Tracking and influencing state legislation affecting mental healthcare access and quality.
• Advocating for peer-run services and systems redesign.
• Engaging in policy discussions with state agencies and legislature.

2. Public Education & Outreach

• Sharing stories and lived experiences through public hearings, presentations, and media outreach.
• Promoting mental health awareness and reducing stigma through educational campaigns.

3. Consumer Engagement & Empowerment

• Connecting consumers with valuable resources and peer support networks.
• Providing opportunities for peer-led initiatives and training programs.
• Facilitating peer involvement in programs and services.

4. System Advocacy & Quality Monitoring

• Monitoring the implementation and effectiveness of mental health policies and practices.
• Engaging in quality improvement initiatives with service providers.
• Providing feedback and recommendations for system-wide enhancements.

5. Building a Stronger Network

• Connecting with stakeholders across the state to foster collaboration and shared learning.
• Strengthening partnerships with mental health organizations and advocacy groups.
• Promoting peer-to-peer support networks and mutual assistance.

Our Values

• Consumer Empowerment: We believe in the power of individuals with lived experiences to drive positive change.
• Collaboration: We value partnerships with diverse stakeholders to achieve lasting impact.
• Equity & Inclusion: We prioritize accessible and inclusive services for all.
• Integrity & Accountability: We uphold ethical and responsible practices in all our endeavors.