Business Details
22 Years
experience
Emergency
services
Trusted IT Solutions for Metro NY and NJ Businesses
Intron Technology has been delivering comprehensive IT solutions to small and medium-sized businesses in the Metro NY and NJ area since 2004. Our team of certified professionals specializes in proactive IT management, offering 24/7 help desk support, network security, cloud hosting solutions, and disaster recovery planning. We serve as an outsourced IT department, providing enterprise-level expertise while prioritizing rapid response times and predictive maintenance to minimize downtime. Our Microsoft Partner Network certification and partnerships with leading technology providers ensure access to cutting-edge solutions. We focus on creating predictable IT budgets through flat-rate service plans while maintaining transparency in all client interactions.Our mission centers on enabling businesses to concentrate on core operations without technology-related distractions. Through continuous monitoring of servers, networks, and mobile devices, we deliver end-to-end technology management tailored to evolving business needs. Our approach combines technical expertise with personalized service, avoiding aggressive sales tactics in favor of genuine technology consultation. We provide educational resources like our 10 Benefits of Managed IT whitepaper to help businesses make informed decisions. Our commitment to proactive problem resolution often addresses issues before clients even become aware of them.
Services
Managed IT Services
Network Security
Cloud Hosting
Data Backup
Computer Support
VoIP Solutions
Hardware Services
Software Services
IT Consulting
Disaster Recovery
Details
- Year established: 2004
Highlights and features
- We provide 24/7 help desk support with rapid response times
- Our proactive IT management prevents issues before they occur
- We deliver enterprise-level expertise to SMBs
- Our team holds certifications from leading technology providers
- We offer transparent pricing with flat-rate service plans
Associations and certifications
- Microsoft Partner Network
- HP Official Dealer
- Dell Dealer
- Lenovo Reseller
Services
Managed IT Services
Our proactive IT management delivers continuous monitoring and maintenance for business technology infrastructure. Certified technicians handle server operations, network security, and device management while providing predictive maintenance to prevent downtime. This service includes 24/7 help desk support and enterprise-level expertise tailored for small to medium-sized businesses.
Network Security
Comprehensive protection solutions safeguard business networks against evolving cyber threats. Our services include unified threat management, content filtering, spam protection, and email encryption using Cisco-certified solutions. We implement access control systems and enterprise mobility management to secure both physical and virtual network environments for businesses of all sizes.
Cloud Hosting Solutions
We provide scalable cloud infrastructure solutions including hosted servers, virtual desktops, and Microsoft Azure integration. Our cloud services support hardware virtualization, VoIP implementation, and secure data storage while maintaining compliance with industry-specific regulations for healthcare, legal, and financial sectors.
Backup & Disaster Recovery
Our business continuity solutions ensure data security and rapid recovery during system failures. Services include automated backups, hardware redundancy planning, and emergency data retrieval. We implement customized recovery strategies to minimize business disruption while maintaining compliance with regulatory requirements for critical information systems.
Free Consultation
We offer no-obligation technology consultations to evaluate business IT needs and infrastructure. Our experts analyze existing systems, identify security vulnerabilities, and recommend customized solutions while providing educational resources like our 10 Benefits of Managed IT whitepaper to help businesses make informed technology decisions.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, network security, cloud hosting, data backup, hardware/software support, VoIP solutions, and IT consulting tailored for small to medium-sized businesses.
Do you provide 24/7 IT support?
Yes, our 24/7 help desk offers continuous technical assistance with rapid response times for emergency situations and critical system issues.
What industries do you specialize in?
We serve healthcare providers, law firms, manufacturing businesses, educational institutions, and retail operations with industry-specific IT solutions and compliance expertise.
How do you handle data security?
We implement Cisco-certified security solutions including network monitoring, content filtering, email encryption, and access control systems to protect against cyber threats and data breaches.
Can you help with cloud migration?
Yes, we provide cloud hosting solutions with Microsoft Azure integration, virtual desktop implementation, and secure data migration services for businesses transitioning to cloud infrastructure.
Do you offer hardware and software services?
We provide hardware as a service, computer repair, cabling solutions, Microsoft software support, and are certified dealers for HP, Dell, and Lenovo products.
