Your Sewing Success is Our Top Priority
Welcome to Plano Sewing Center, a family-owned and operated business that has been serving the Greater Dallas area for over 30 years. Our mission is to provide our customers with the best sewing, embroidery, and quilting products, along with expert guidance and training, to help them achieve their creative goals.
Our Services
At Plano Sewing Center, we offer a wide range of services to cater to our customers' diverse needs. From beginner to advanced-level sewing, embroidery, and quilting projects, we provide one-on-one training classes, scheduled classes, and workshops to help you improve your skills. Our expertly trained instructors are dedicated to providing personalized guidance and support to ensure your success.
Products
We take pride in offering an extensive selection of brand new and slightly used machines from top manufacturers, including Baby Lock. Our product range includes sewing machines, embroidery machines, quilting machines, sergers, and accessories. We also carry a variety of threads, stabilizers, and batting materials to complement our products.
Expert Services
Our in-store services include machine repair, maintenance, and cleaning. Our authorized and fully trained repair staff will ensure that your machines remain in excellent working condition. We also offer software training classes for computerized embroidering machines, provided by one of our fully certified professional training staff members.
Community Involvement
At Plano Sewing Center, we believe in giving back to our community. We partner with local non-profit organizations, including the American Sewing Guild, to promote sewing as an art and life skill. We also host sewing clubs, quilting bees, and embroidery circles to foster creativity and camaraderie among our customers.
About Our Team
Our team is comprised of experienced sewing enthusiasts who share a passion for sewing, embroidery, and quilting. Our instructors have extensive knowledge and expertise in their respective areas and are dedicated to sharing their skills with our customers.
Get Involved
We invite you to join our community of sewing enthusiasts by attending our classes, workshops, and events. Whether you're a beginner or an experienced sewer, we welcome you to our store and encourage you to share your passion for sewing, embroidery, and quilting with us.
Overall Experience
The majority of customers have had a positive experience at Plano Sewing Center, praising the friendly and knowledgeable staff, excellent customer service, and helpfulness of the technicians.
Staff and Service
Customers have consistently mentioned the exceptional service they received from the staff, including Ricky, Cindy, and Lori, who were friendly, knowledgeable, and went above and beyond to help with their issues. The technicians were also praised for their expertise and ability to diagnose and fix problems quickly.
Helpfulness and Expertise
Multiple customers have mentioned the helpfulness of the staff, who took the time to explain issues, provided guidance, and offered valuable advice on how to fix problems. The technicians were also commended for their expertise in repairing and servicing sewing machines.
Repairs and Maintenance
Customers have had positive experiences with the repair and maintenance services offered by Plano Sewing Center, with many mentioning that their machines were fixed quickly and efficiently. The prices for repairs and maintenance were also considered reasonable.
Negative Experience
One customer had a negative experience with a rude and gruff staff member, who scolded them for not bringing their machine with them when picking up a replacement part.
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