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A Team of Experienced Professionals Dedicated to Your Success
Crossroads Realty and Property Management is a trusted partner for homeowners and investors in Ocala, Florida. We have over 22 years of experience helping landlords and tenants achieve their real estate goals. With a team of skilled professionals, we provide a comprehensive range of services designed to maximize your investment and minimize your stress.
Comprehensive Property Management Services
We understand that managing a rental property can be a demanding and time-consuming process. That's why we offer comprehensive property management services that handle every aspect of your rental experience, from marketing and tenant screening to rent collection and maintenance.
Our services include
- Marketing & Leasing: Extensive online & offline marketing strategies to attract qualified tenants.
- Tenant Screening: Rigorous background checks and thorough verification for peace of mind.
- Rent Collection: Automated systems ensure timely rent collection and prompt deposits.
- Property Maintenance: Regular inspections and comprehensive maintenance solutions.
- Financial Reporting: Detailed monthly and annual reports for informed investment decisions.
- Eviction Management: Efficient and professional handling of eviction processes when necessary.
Beyond Property Management: Additional Services
Our experienced team also offers valuable services to buyers and sellers in the Ocala market:
- Residential Sales & Acquisitions: Find your dream home or sell your existing property with expert guidance.
- Market Analysis: Comprehensive market research to determine the true value of your property.
- Consultations: Personalized advice on buying, selling, or maximizing your rental income.
Why Choose Crossroads Realty and Property Management?
You can count on us for:
- Experienced team: Years of industry knowledge and proven results.
- Client-centered approach: We prioritize your needs and goals.
- Communication and transparency: Regular updates and open communication throughout the process.
- Technology-driven: Efficient systems and online tools for seamless management.
Contact us today to schedule a consultation and discuss your unique needs!
Staff and Customer Service
The reviews highlight the contrasting experiences of customers with the staff and customer service of Cross Roads Realty. On one hand, some reviewers praised the staff, particularly Sarah, Josh, Karen, and Linda, for being professional, helpful, and responsive to their concerns. They commended the staff for providing top-notch customer service, being willing to listen, and going above and beyond to resolve issues. On the other hand, some reviewers had negative experiences with the staff, citing unprofessional behavior, yelling, and a lack of response to maintenance requests.
Maintenance and Repairs
The reviews also touched on the maintenance and repair services provided by Cross Roads Realty. Some reviewers appreciated the prompt response to their maintenance requests and the willingness of the staff to resolve issues promptly. However, others expressed frustration with the lack of response to their maintenance requests and the unprofessional behavior of the staff.
Communication
Communication was another area where the reviews diverged. Some reviewers appreciated the prompt communication and response from the staff, while others felt that they were not kept informed about the progress of their maintenance requests or other issues.
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