Business Details
Emergency
services
Fort Wayne IT Support & Cybersecurity Experts
Allen Business Machines has been a trusted partner for Fort Wayne businesses for over six decades. We specialize in delivering comprehensive IT solutions, cybersecurity services, and office productivity equipment tailored to meet diverse organizational needs. Our team of experienced technicians provides 24/7 support, ensuring minimal downtime and maximum operational efficiency. We distinguish ourselves through proactive network monitoring, HIPAA-compliant data centers, and a commitment to evolving with technological advancements. Our Productivity Formula integrates award-winning hardware, managed print services, and ergonomic office furniture to create optimized work environments.With local technicians who understand regional business challenges, we offer personalized service that extends beyond standard IT support. Our Virtual CIO program provides strategic technology planning aligned with federal compliance standards. By combining cutting-edge technology with personalized service, we help businesses maintain focus on their core operations while we handle their technical infrastructure.
Services
IT Support
Cybersecurity Services
Managed IT Services
Network Monitoring
IT Security Consulting
Highlights and features
- We provide 24/7 IT support with local technicians who know your business
- Our cybersecurity services include 15-minute data backups and HIPAA compliance
- We offer proactive network monitoring and dark web scanning
- Our Virtual CIO program provides strategic technology planning
- We combine IT services with office equipment and furniture solutions
Associations and certifications
- SAS70 Type II
- HIPAA
What people say
Dependable IT support
Helped us return equipment
Proactive service calls
Rapid response times
Knowledgeable technicians
Services
IT Support
Allen Business Machines provides comprehensive IT support services that ensure maximum uptime for Fort Wayne businesses. Our experienced technicians offer 24/7 assistance with hardware and software issues, virus removal, and network troubleshooting. With local technicians who understand regional business needs, we deliver rapid response times and personalized solutions that keep your operations running smoothly.
Cybersecurity Services
Our cybersecurity services protect businesses from data loss and network threats through proactive measures. We offer HIPAA-compliant data centers with 15-minute backups, desktop virtualization, and critical patch management. Our comprehensive approach includes dark web monitoring and disaster recovery planning to ensure business continuity in case of system failures or cyber attacks.
Managed IT Services
Allen Business Machines' managed IT services provide continuous network monitoring and maintenance to prevent issues before they occur. Our services include server monitoring, mobile device management, and proactive system updates. This comprehensive approach eliminates the need for break/fix solutions while allowing businesses to focus on core operations rather than technical infrastructure.
IT Security Consulting
Our IT security consulting services help businesses develop strategic technology roadmaps aligned with compliance requirements. We provide Virtual CIO services, network health reports, and hardware lifecycle planning. This strategic approach ensures optimal technology investments while maintaining security compliance with HIPAA, Sarbanes-Oxley, and other regulatory standards.
Network Monitoring
Our network monitoring services use advanced software agents to track system performance 24/7. We provide real-time alerts, remote troubleshooting, and proactive maintenance to prevent downtime. The service includes dark web scanning, server monitoring, and mobile device management to ensure comprehensive network security and optimal system performance.
Questions
Do you offer 24/7 IT support?
Yes, our Help Desk provides 24/7 support with technicians available to resolve issues immediately.
What cybersecurity protections do you offer?
We provide data backups every 15 minutes, HIPAA-compliant storage, and dark web monitoring services.
Can you support office equipment from other vendors?
Yes, we support all major brands and can provide loaner equipment when needed.
How quickly do you respond to service calls?
Our average response time is 2.4 hours with emergency service available within 4 hours.
Do you offer proactive maintenance services?
Yes, we provide courtesy calls and system monitoring to prevent issues before they occur.
