Your Data Recovery Experts
At the Computer Accessory Store + PC Repair + Data Recovery, our commitment to excellence and customer satisfaction has been unwavering since our founding in 1981. We are a one-stop computer repair shop, data recovery center, and computer repair company located in the heart of Washington D.C., just a few steps from the White House. Our dedicated team of seasoned technicians is committed to providing top-notch repair and recovery services to individuals and businesses alike.
Our Services
We offer a wide range of services designed to cater to the diverse needs of our clients. These services include:
Data Recovery
Our data recovery services are local, fast, and affordable, with prices starting from $450 per full recovery. We understand the importance of securing your data, which is why we ensure that all recoveries are conducted locally at our downtown repair shop. We have a high success rate among our competitors and are able to recover data from all types of drives and systems, including cell phone memories and flash drives.
Computer Repair
Our team of expert technicians is capable of repairing all types of computers, including laptops and desktops, regardless of brand. We offer a comprehensive range of computer repairs, from component level and motherboard level repairs to power jack replacements. Our prices are flat-rated, and we guarantee all our work for at least 90 days.
Secure Green Recycling
We recognize the importance of responsible electronics disposal and recycling. Our secure green recycling services are designed to meet the needs of corporate clients, providing a safe and environmentally friendly way to dispose of IT equipment.
Other Services
In addition to our core services, we also offer a range of other services, including:
- Spyware and virus removal
- Upgrades
- Tune-ups
- Installations
- Data backup
Why Choose Us?
At the Computer Accessory Store + PC Repair + Data Recovery, we pride ourselves on our customer-centric approach and commitment to excellence. Our team of seasoned technicians is dedicated to providing personalized service and ensuring that every repair and recovery is conducted quickly and efficiently. We guarantee all our work for at least 90 days and are committed to keeping our clients updated on the status of their repairs and following up with them after the repair.
Get in Touch
If you need repair or recovery services, fill out our service request form, and one of our technicians will contact you right away. We are here to help you, and we look forward to serving you.
Communication and Customer Service
The reviewers have had numerous issues with the communication and customer service provided by the business. They report that the business is difficult to contact, with phone calls and emails going unanswered. When they do respond, the information provided is often unclear or inaccurate. The reviewers have had to repeatedly contact the business to get updates on their repairs, only to be met with confusion and delays.
Inconsistent Work
The reviewers have experienced inconsistent work from the business. Some have reported that their repairs took an excessive amount of time, while others have reported that their issues were not resolved. Some have reported that their items were lost or misplaced, while others have reported that the business was unable to recover their data.
Technical Issues
The reviewers have reported technical issues with the business's equipment and processes. Some have reported that the business's equipment was outdated, while others have reported that the business was unable to diagnose and fix their problems. The reviewers have reported that the business's technical staff is unhelpful and unprofessional.
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