Empowering Homeownership, One Mortgage at a Time
Our Expertise in Homeownership Support
George Mason Mortgage (GMM) has proudly joined forces with United Bank's Mortgage Department to offer our clients a comprehensive and seamless mortgage experience. This strategic partnership combines GMM's longstanding expertise in mortgage origination with United Bank's robust financial resources and industry-leading servicing capabilities.
Tailored Solutions for Every Borrower
Our team of experienced mortgage professionals understands that every borrower's needs are unique. We take the time to understand your financial goals and preferences to offer personalized mortgage solutions that align perfectly with your situation. We provide clear and transparent guidance throughout the process, ensuring a smooth and effortless journey towards homeownership.
Comprehensive Mortgage Services
GMM and United Bank offer a comprehensive array of mortgage services, including:
- Loan origination: Assisting you through the entire application process, from pre-qualification to closing.
- Loan servicing: Streamlining the payment and account management experience.
- Mortgage refinancing: Optimizing your current mortgage by securing a lower interest rate or better terms.
- Loan modifications: Providing tailored solutions to address financial challenges and maintain your homeownership.
Dedicated Customer Care
Our commitment to exceptional customer service is unwavering. We prioritize open communication, timely responses, and personalized attention throughout your mortgage journey. Our team of experienced loan officers and servicing professionals is always ready to assist you with any questions or concerns you may have.
Partnering for Success
By joining forces with United Bank, we can offer our clients:
- Competitive interest rates: Competitive mortgage options designed to fit your individual needs.
- Fast processing times: Efficient processing and underwriting procedures to expedite the closing process.
- Enhanced security: Access to robust security measures and industry-leading technology to protect your personal and financial information.
Exceptional Customer Service and Expertise
The reviews highlight the excellent customer service and expertise provided by the loan officers at George Mason Mortgage. Reviewers consistently praise the loan officers for being responsive, knowledgeable, and professional. They express gratitude for the loan officers' patient and clear explanations throughout the mortgage process.
Branch-specific Reviews
Reviews are scattered across different loan officers, including David Faber, Chad Loube, Brittany Kendall, Brandon R., Marcela Morales, Brian Kempf, John Peterman, and Will and Nancy Jacobs. Each review praises the specific loan officer's exceptional service, expertise, and communication.
Inconsistencies and Concerns
One reviewer, Carmen W., expresses disappointment with Brandon R.'s performance, citing a lack of knowledge on VA funding fee exemptions. This review stands out as a negative outlier among the generally positive reviews.
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