Business Details
50+ Years
experience
Your Trusted Chevrolet Dealership in Springfield, TN
Since 1926, Payne Chevrolet has been a cornerstone of Springfield, Tennessee's automotive community, enduring economic challenges and evolving to meet customer needs across generations. As a family-owned business for over nine decades, we've maintained a steadfast commitment to quality service, community engagement, and Chevrolet excellence. Our legacy includes multiple dealership awards, including Chevrolet Mark of Excellence recognitions, and partnerships with local organizations like VFW Post 2120 and the Springfield High Tennis Program.With three generations of Payne leadership, we've expanded our facilities while preserving personalized service, offering new and used Chevrolet vehicles, certified service departments, and genuine parts. Our team's low turnover rate ensures consistent, knowledgeable support for customers seeking vehicles, maintenance, or repairs. We prioritize community reinvestment through sponsorships and charitable contributions, reflecting our deep roots in Springfield and surrounding areas.
Services
Vehicle Sales
Service Department
Parts Center
Collision Repair
Financing Options
Details
- Year established: 1926
Highlights and features
- Family-owned since 1926 with fourth-generation leadership
- Award-winning service department with ASE-certified technicians
- Community-focused business reinvesting in local schools and organizations
- Low staff turnover ensuring consistent customer relationships
- Certified service center using genuine factory parts
Associations and certifications
- Chevrolet Mark of Excellence Award
- Highsmith Humanitarian Award
What people say
Great overall experience
Completed quickly
Knowledgeable staff
Friendly service
Timely repairs
Services
Vehicle Sales
Payne Chevrolet offers comprehensive vehicle sales services featuring new Chevrolet models and pre-owned vehicles. Our sales team provides personalized assistance, financing options, and trade-in evaluations. With over 90 years of automotive expertise, we help customers find vehicles matching their lifestyle and budget while maintaining transparent pricing and no-pressure sales approach.
Service Department
Our certified service center provides maintenance and repair services for all Chevrolet vehicles. ASE-certified technicians use genuine parts and advanced diagnostic tools to ensure optimal vehicle performance. Services include oil changes, brake repairs, tire rotations, and warranty-covered maintenance while maintaining 24/7 customer support availability during operating hours.
Parts Center
The parts department offers genuine Chevrolet components and ACDelco parts for vehicle maintenance and repairs. Our inventory includes both standard and performance parts with expert assistance available to ensure proper part selection. We provide installation services or parts-only purchases with warranty-backed product options.
Collision Repair
Our collision center specializes in post-accident vehicle restoration using GM Original Equipment parts. Certified technicians follow OEM repair procedures to restore vehicles to factory specifications. The facility handles insurance claims coordination and provides detailed damage assessments with lifetime warranties on repair workmanship.
Financing Options
Payne Chevrolet provides vehicle financing solutions through multiple lending partners. Our finance team assists customers with credit approvals, lease-to-own options, and special manufacturer incentives. We offer pre-approval processes and transparent pricing structures to simplify vehicle ownership for all credit profiles.
People
David Payne
Owner
Third-generation owner with over 40 years in automotive sales and management. Leads dealership operations while maintaining community engagement initiatives.
Alex Payne
Owner / VP
Fourth-generation automotive professional with 25+ years experience. Oversees daily operations and customer satisfaction programs since 2021 leadership transition.
Rick Gentry
Service Manager
Certified service expert with 18 years at Payne Chevrolet. Manages 20+ technician team while maintaining 4.9-star customer satisfaction ratings for service department.
Nicholas Carsten
Sales Consultant
Award-winning sales professional with 12 years experience. Specializes in matching customer needs with Chevrolet's latest technology and safety features.
Mark Fuqua
Body Shop / Parts Manager
Collision repair specialist with 30 years industry experience. Oversees parts inventory and coordinates insurance claims processing for body shop operations.
Questions
What Chevrolet models are currently in stock?
We maintain inventory of all new Chevrolet models including Silverado, Equinox, Traverse, and Corvette. Check our website for real-time inventory updates.
Do you service non-Chevrolet vehicles?
While specializing in Chevrolet, our service department handles most domestic and import vehicles for routine maintenance and repairs.
What financing options are available?
We offer manufacturer incentives, lease programs, and credit approvals through multiple lending partners for both new and used vehicle purchases.
How do I schedule service appointments?
Schedule online through our website, via phone at 615-212-2268, or through our mobile app for all service and maintenance needs.
Are you open on weekends?
Sales department operates Saturday 8AM-5PM. Service, parts, and body shop departments are closed Sundays and Saturdays except for sales.
What warranty coverage do you provide?
We honor all manufacturer warranties and offer extended service contracts. Certified pre-owned vehicles receive additional warranty protection.
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