Your Partner in Property Management: From Rent to Success

Experience and Expertise in Blacksburg and the New River Valley

Raines Property Management is a trusted local company with over thirty years of experience in the Blacksburg area and the New River Valley. Our team understands the unique challenges and opportunities of the rental market in our region, and we are committed to providing exceptional property management services to both landlords and tenants.

Dedicated to Delivering Exceptional Customer Service

Our dedicated team of professionals is passionate about exceeding expectations and fostering strong relationships with our clients. We prioritize clear communication, responsiveness, and personalized attention to ensure a seamless and enjoyable experience for both renters and owners.

Comprehensive Services for Every Need

We offer a comprehensive suite of services tailored to meet the diverse needs of our clients. These include:

For Landlords

Tenant Screening & Selection: We meticulously screen potential tenants using thorough background checks and reference checks.
Rental & Leasing Management: We manage the entire rental process, including tenant communication, lease agreements, rent collection, and eviction management.
Property Maintenance & Inspections: We handle property inspections, repairs, and maintenance coordination.
Financial Management: We provide detailed property financial reports and handle all accounting needs.

For Renters

Finding the Perfect Home: Our extensive local knowledge helps us find the ideal property to suit your needs and budget.
Detailed Property Information: We provide comprehensive property details and virtual tours to simplify your search.
Responsive Communication: Our dedicated team is available and responsive to your needs and concerns.
Online Access: Access your account information, payments, and maintenance requests easily through our online portal.

Additional Services

We offer specialized services such as tenant relocation assistance, marketing and advertising assistance, and property management for homeowners associations.

Our Commitment

At Raines Property Management, we are dedicated to:

Building lasting relationships: We prioritize open communication and transparency to build strong partnerships with our clients.
Exceeding expectations: We go above and beyond to ensure the highest level of professionalism and personalized care.
Creating a positive rental experience: We aim to foster a positive and sustainable rental environment for both landlords and tenants.

Contact us today to learn how we can help you achieve your real estate goals!

Update Share

Positive: Some reviewers mentioned that the property manager Reggie was responsive and helpful.

Negative: The company has been accused of stealing money, being dishonest, and providing poor customer service and property maintenance.

Management Company Issues

Multiple reviewers reported that the company stole money from them, including security deposits and rent.
Reviewers also mentioned that the company is dishonest, untrustworthy, and disorganized.
Many reported poor communication and unresponsive customer service.

Maintenance and Repairs

Several reviewers reported issues with maintenance and repairs, including unaddressed leaks, mold, and other problems.
Reviewers mentioned that the company did not provide adequate response to their complaints or failed to fix the issues.
One reviewer reported that the company left walls open and did not return to finish the work.

Property Conditions

Multiple reviewers reported poor property conditions, including dirty and damaged properties.
Reviewers mentioned the presence of roaches, cigarette butts, and other issues.

Billing and Charges

Reviewers reported being overcharged for repairs, cleaning, and other services that were not provided.
One reviewer reported being charged for light bulbs and cleaning despite having a professional cleaner.

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