At Short's Marine, we have been a leading boat and motor dealer in the Delmarva area for over seven decades. Since 1949, we have been dedicated to providing our customers with the best selection of boats, motors, and personal watercraft from top brands. Our commitment to customer satisfaction is unmatched, and we strive to build long-term relationships with our customers.
Our Services
We offer a wide range of services to meet the needs of our customers. From buying and selling boats to financing and insurance, we have the expertise and resources to make the process as smooth as possible. Our dedicated team of professionals is always available to assist with any questions or concerns you may have. Whether you're a seasoned boater or just starting out, we're here to help you achieve your boating goals.
Factory-Authorized Dealer
As a factory-authorized dealer for various brands, we have access to a vast inventory of new and pre-owned boats, motors, and personal watercraft. We take pride in our ability to offer our customers the best selection of products and expert advice to ensure a seamless buying experience.
Repower Center
Our Repower Center is dedicated to assisting boat owners who are in need of a new engine or upgrade. Our experienced technicians are trained to diagnose and repair engine issues, and we carry a wide range of new and certified pre-owned engines. Whether you're looking to upgrade your existing engine or install a brand-new one, our Repower Center is here to help.
Custom Canvas
Our Custom Canvas Shop offers a range of services, from custom upholstery to boat covers and Bimini tops. Our skilled craftsmen utilize high-quality materials and expert techniques to produce exceptional results that meet our customers' needs.
Fiberglass Repair and Refinishing
Our Fiberglass Repair and Refinishing Shop is staffed by experienced technicians who specialize in fiberglass repair and refinishing. We can repair cracked or damaged hulls, replace broken sections, and refinish surfaces to original showroom condition.
Welding Shop
Our Welding Shop is equipped with state-of-the-art equipment and staffed by skilled welders who can fabricate custom parts, repair damaged structures, and install marine-grade components.
Trailers and Parts
In addition to our boat sales and services, we also offer a wide range of trailers and parts to suit your boating needs. From propellers to outboard motors, we have everything you need to keep your boat running smoothly.
Customer Service
At Short's Marine, we understand the importance of customer service. Our team is committed to providing exceptional service before, during, and after the sale. We strive to build long-term relationships with our customers and are always available to answer questions or address concerns.
Get Connected
Visit our facility to explore our extensive inventory, meet with our experts, and experience the Short's Marine difference. We look forward to serving you!
Overall Rating and Quality of Service
Shorts Marine has received ratings ranging from 1 to 5 stars, indicating a mix of positive and negative experiences with their services.
Positive Comments
The majority of reviewers praised the team's professionalism, prompt communication, and excellent workmanship. Some reviewers had a seamless buying process, with one author noting that the salesperson, Paul Kreiser, went above and beyond to ensure they got the right model and options. Several reviewers appreciated the helpful staff, including Jeanny Adams, who was instrumental in getting paperwork done efficiently.
Negative Comments
Several reviewers were extremely dissatisfied with their experiences. Multiple authors mentioned poor communication, with staff failing to respond to emails or calls. Some reviewers encountered issues with their boats, including faulty fuel gauges, non-functional radios, and rust problems. One reviewer even accused the service department of theft and incompetence.
Staff and Communication
Some reviewers praised the sales staff, citing friendly and helpful interactions. However, several reviewers were unhappy with the service department, criticizing poor communication and a lack of responsiveness to customer concerns.
Boat Maintenance and Repair
Reviews indicate that some customers encountered issues with their boats, including faulty equipment and delays in repair. One reviewer mentioned that the service department failed to work on their boat, despite previously promising to do so.
Recommendations
Only a few reviewers would recommend Shorts Marine, citing mixed experiences. Some reviewers would not recommend the marina due to poor customer service and issues with their boats.
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