Business Details
28 Years
experience
Trusted Museum Collection & Contact Management Software
PastPerfect Software has been the global leader in museum collection and contact management software since 1998. Our solutions combine desktop and cloud-based platforms to streamline cataloging, membership tracking, and digital asset management for over 12,000 institutions worldwide. Founded by museum professional Mary Parr and programmer Richard Hilton, our team merges deep industry expertise with technical innovation to create intuitive, affordable tools that meet evolving museum standards.With headquarters in Exton, Pennsylvania, we provide comprehensive support including data conversion, online training, and technical assistance. Our products empower organizations to enhance public access, improve operational efficiency, and maintain compliance with modern collection management practices.
Services
Museum Software
Cloud-Based Solutions
Data Conversion
Online Training
Technical Support
Details
- Year established: 1998
Highlights and features
- We have over 25 years of museum-specific software development experience
- Our solutions combine collection management with donor relationship tools
- We offer both desktop and cloud-based platforms for flexibility
- Our team includes museum professionals and software experts
- We provide dedicated technical support and data conversion services
Services
Museum Software
Our comprehensive software suite enables museums to catalog artifacts, manage donor relationships, and track memberships. The platform combines collection management with contact databases to streamline operations. Features include customizable reporting, digital asset management, and online collection sharing capabilities.
Cloud-Based Solutions
Access collection management tools through our cloud-based platform from any internet-connected device. This solution enables remote work capabilities while maintaining data security. Features include real-time collaboration, automatic updates, and seamless integration with desktop software versions.
Data Conversion
Professional data migration services ensure smooth transition from legacy systems to PastPerfect software. Our specialists handle format conversions, data cleaning, and system integration. Services include pre-conversion analysis and post-migration validation to maintain data integrity.
Online Training
Comprehensive training programs help staff master software features through webinars and video tutorials. Resources include query building, inventory management, and report generation instruction. Ongoing educational content ensures users stay updated with software enhancements.
Technical Support
Dedicated support team assists with software implementation and troubleshooting during business hours. Services include hardware compatibility guidance, database optimization, and feature-specific assistance. Priority support available for annual service plan subscribers.
People
Richard Hilton
Chief Executive Officer
With over 30 years of software development experience, Richard co-founded PastPerfect Software in 1996. His technical expertise drives the creation of user-friendly museum management solutions that combine functionality with accessibility for cultural institutions worldwide.
Mary Parr
Museum Consultant
As co-founder and museum professional, Mary brings 22 years of collection management experience. Her domain expertise ensures software compliance with museum standards. She specializes in integrating archaeological practices with digital cataloging systems for optimal collection preservation.
Questions
What software solutions do you offer for museums?
We provide desktop and cloud-based collection management software with features for cataloging artifacts, tracking donors, and managing memberships.
Can I access the software remotely?
Yes, our Web Edition allows secure access from any internet-connected device for flexible museum management.
Do you offer training for new users?
We provide online training resources including webinars, video tutorials, and documentation to help staff master our software features.
How do you handle software support?
Our support team assists with technical issues during business hours. Priority support is available for annual service plan subscribers with guaranteed response times.
Can you help migrate data from existing systems?
Yes, we offer professional data conversion services to transfer information from legacy systems to PastPerfect software with minimal disruption.
