Business Details
42 Years
experience
Custom Jewelry Design in Salisbury, NC
Windsor Gallery Jewelers has been crafting custom jewelry since 1984, rooted in a family legacy of artistry and precision. Founded by Jim and Carol Rabon, our commitment to quality and personalized service defines every piece we create. With over four decades of experience, we specialize in transforming ideas into unique, handcrafted jewelry using organic textures and natural stones. Our team, led by Kirsten Reynolds, combines traditional techniques like hand-fabrication with modern tools such as CAD design to ensure timeless results. We prioritize ethical practices, transparency, and client collaboration, making every customer feel valued.From heirloom redesigns to bespoke engagement rings, our work celebrates individual stories and milestones. Located in Salisbury, NC, we serve local and national clients, offering both in-person consultations and curated online collections. Our dedication to excellence extends to jewelry care education and products like Speed Brite, a cleaner developed by our founder. Recognized for our craftsmanship, we remain a trusted destination for those seeking meaningful, one-of-a-kind jewelry.
Services
Custom Jewelry Design
Heirloom Redesign
Engagement Rings
Jewelry Repairs
Vintage Jewelry Sales
CAD Design
Wax Carving
Hand-Fabrication
Jewelry Cleaning Products
Estate Jewelry Consultation
Details
- Year established: 1984
Highlights and features
- We offer 40+ years of expertise in custom jewelry design and fabrication.
- Our team combines organic textures with natural stones for unique, personalized pieces.
- We specialize in heirloom redesigns that preserve sentimental value with modern artistry.
- We use premium materials like gold, platinum, and ethically sourced gemstones.
- Our collaborative process ensures designs align with your vision and budget.
What people say
Amazing job creating custom rings
Patient, kind, and accommodating
Excellent service
Stunning engagement ring
Breathtaking heirloom redesign
Services
Custom Jewelry Design
We create one-of-a-kind jewelry pieces tailored to your vision. Using techniques like hand-fabrication, wax carving, and CAD design, we transform ideas into wearable art. Clients collaborate directly with Kirsten Reynolds, ensuring every detail reflects their story. Our process prioritizes premium materials and ethical practices.
Heirloom Redesign
Revitalize family heirlooms with modern designs that honor their history. We repurpose metals and stones into new pieces while preserving sentimental value. Our team specializes in blending traditional craftsmanship with contemporary aesthetics, ensuring heirlooms remain cherished for generations.
Jewelry Repairs
We offer meticulous repairs for damaged or worn pieces. Services include resizing, stone setting, and restoration. Our experts use precision tools and techniques to extend the lifespan of your jewelry while maintaining its original integrity and beauty.
Vintage Jewelry Sales
Explore curated vintage and estate pieces with historical character. Available through our Etsy store, these items include rings, necklaces, and charms. Each piece undergoes quality inspection to ensure authenticity and durability, offering timeless options for collectors and gift-givers.
Jewelry Cleaning Products
We provide Speed Brite, a jewelry cleaner developed by our founder for delicate stones. This product safely maintains the luster of rings, necklaces, and heirlooms. Formulated for emeralds, opals, and pearls, it ensures long-term preservation of fine jewelry.
People
Kirsten Reynolds
Jewelry Designer & Lead Metalsmith
Kirsten has over 40 years of experience in jewelry design, specializing in organic textures and natural stones. She learned craftsmanship from her parents and studied at Penland School of Craft. Her collaborative approach ensures client visions become cherished heirlooms.
Diana Davidson
Records & Billing Specialist
Diana manages billing and accounting, providing clear communication for financial matters. She ensures seamless transactions and supports clients with billing inquiries, combining professionalism with a friendly demeanor.
Kim Smith
Online Sales Specialist
Kim curates and photographs vintage and estate jewelry for online sales. She manages Etsy listings and assists customers with inventory inquiries, ensuring a smooth digital shopping experience for collectors and gift-givers.
Questions
What is the custom jewelry design process?
Our process includes sharing ideas, private consultations, design proposals, and handcrafted production. Clients receive updates throughout the 6-8 week timeline.
Can I use my own stones or metals?
Yes, we repurpose heirloom materials into new designs, preserving sentimental value while creating modern pieces tailored to your style.
Do you work within specific budgets?
We collaborate to meet budgets by adjusting materials or details, ensuring quality remains uncompromised while achieving your vision affordably.
What materials do you use?
We use sterling silver, gold, platinum, and ethically sourced natural stones, prioritizing durability and beauty for timeless jewelry.
How long does custom jewelry take?
Custom pieces typically take 6-8 weeks, with complex designs requiring additional time. We provide timelines during initial consultations.
Do you offer jewelry cleaning products?
Yes, we sell Speed Brite, a cleaner developed for delicate stones like emeralds and pearls, ensuring safe and effective maintenance.