Our Mission
Pro AutoWorks, Inc. is a local, family-owned auto repair shop in Cedar Springs, Michigan, dedicated to providing honest and reliable repairs, maintenance, and service for all your vehicular needs. We have over 100 years of combined experience in the industry, and our certified technicians are ready to tackle any challenge.
Why Choose Pro AutoWorks, Inc.?
We prioritize:
- Customer Service: Our team is known for their friendly and helpful demeanor, always going above and beyond to ensure your satisfaction.
- Integrity: We believe in honesty and transparency in all our interactions.
- Quality: We use only the highest quality parts and equipment to ensure your vehicle is repaired right the first time.
- Value: We offer competitive pricing and work with you to understand your needs and budget.
Our Services
We offer a comprehensive range of services, including:
General Repairs & Maintenance
- Oil Changes & Lubrication
- Tire Service & Repair
- Battery Replacement & Testing
- Tune-ups & Engine Repair
- Transmission Service & Repair
- Suspension & Brake Repair
- Electrical System Diagnosis & Repair
Specialized Services
- Engine Performance & Diagnostics
- Air Conditioning & Heating Repair
- Catalytic Converter & Exhaust Repair
- Transmission & Drivetrain Repair
- Paint & Body Repair
- Hybrid & Electric Vehicle Service
Our Promise
At Pro AutoWorks, Inc., we are committed to providing you with a seamless and transparent experience. We will take the time to explain the issue with your vehicle, recommend necessary repairs, and provide a clear cost estimate before any work is done.
Our Team
Our highly skilled technicians are certified by the ASE (Automotive Service Excellence) and have extensive experience in all aspects of automotive repair and maintenance. We are passionate about cars and dedicated to helping you keep your vehicle in top condition.
We look forward to serving you and becoming your trusted partner in vehicle care!
Quality Work and Excellent Customer Service
Pro Auto Works has received numerous 5-star reviews from satisfied customers. The reviews praise the shop for its quality work, excellent customer service, and fair prices.
According to the reviews, the mechanics at Pro Auto Works are knowledgeable, professional, and take the time to explain everything to customers. The owners, Bob and Carl, are particularly commended for their helpfulness and willingness to go above and beyond to ensure customer satisfaction.
Testimonials
Pro Auto Works has been commended for its excellent work on a wide range of issues, including engine repairs, electrical problems, and body and paint work. Customers have praised the shop for its ability to fix problems quickly and for reasonable rates. The shop has also been commended for its cleanliness, with one customer noting that the waiting area was clean and comfortable.
One Unhappy Customer
Unfortunately, one customer, Todd Bonner, had a very negative experience with Pro Auto Works. He claimed that the shop's owners were untrustworthy and that his car was poorly handled by their mechanics. He reported that the shop's owners, Carl and Bob, did not return his calls and that his car was left with a significant repair bill and incomplete work.
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