At 209 Salon, we pride ourselves on being a growth and diversity-based salon located in McKinney, Texas. Our journey began over a decade ago when we opened our doors as a single salon space in Downtown McKinney. Over the years, we've expanded to a second location in Melissa, Texas, and have grown our team to include talented stylists from across the United States and even around the world.
Our commitment to education and customer service is unwavering, and we're dedicated to providing each and every one of our clients with a welcoming and inclusive experience. As we celebrate our 10-year anniversary, we're proud to have established ourselves as a leader in the beauty industry and are excited to continue to grow and evolve with our clients.
Our Services
At 209 Salon, we offer a wide range of services designed to help you look and feel your best. From haircuts and colors to styling and makeup, our talented team of experts is dedicated to providing personalized attention and expertise to ensure you leave our salon feeling fabulous and confident.
From our luxurious hair products to our state-of-the-art equipment, we're committed to using only the highest-quality tools and products to ensure that every service meets our high standards. Whether you're looking to try a new look, update your everyday style, or simply want to relax and rejuvenate, we've got you covered.
Our Philosophy
At 209 Salon, we believe that everyone deserves to feel beautiful and confident in their own skin. That's why we're committed to providing an inclusive and welcoming environment where everyone can come to feel pampered, relaxed, and empowered.
We're passionate about building strong relationships with our clients and are dedicated to providing personalized service that takes into account your unique needs and preferences. Whether you're looking for a quick trim or a complete makeover, we're here to help you look and feel your best.
Our Values
At 209 Salon, we're guided by a set of core values that shape everything we do. From our commitment to excellence and customer service to our dedication to diversity and inclusion, we're passionate about creating a welcoming and inclusive environment for everyone.
- Excellence: We're committed to providing the highest-quality services and products that meet our high standards of excellence.
- Customer Service: We're dedicated to providing personalized attention and service that exceeds your expectations.
- Diversity and Inclusion: We believe that everyone deserves to feel welcome and included, regardless of their background, style, or preferences.
- Community: We're committed to building strong relationships with our clients and the community, and strive to make a positive impact in the world around us.
Quality of Services and Results
The reviews shared by customers who visited the salon show varied opinions about the quality of services and results they received. Some customers were extremely satisfied with the services, while others were unhappy with the outcome.
Communication and Attention to Detail
Some reviewers mentioned that the communication and attention to detail from the stylists were lacking. For instance, Anny Arellano mentioned that her stylist, Matt, disregarded her request for a partial highlight and did a balayage instead. Similarly, Karina H. felt that her stylist, Emily, did not listen to her concerns and left her with an unflattering hair installation.
Professionalism and Concern for Client Well-being
Karina H.'s review highlighted the importance of professionalism and concern for client well-being. She expressed disappointment and frustration with Emily's lack of empathy and understanding of the impact her hair installation had on her mental being.
Positive Experiences
On the other hand, several reviewers had positive experiences with the salon. Carrie Wallin praised her stylist, Emilie, for being attentive to her hair concerns and providing excellent service. Samra was happy with her hair color and appreciated the friendly atmosphere at the salon. Amanda Shafaei was impressed with the service and result of her haircut from Leslie.
Negative Experiences
The negative reviews highlight issues with the quality of services, lack of communication, and poor attention to client needs. These issues resulted in disappointed customers and even embarrassment.
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