Crossroads IT

Our Vision

Crossroads IT was born from a simple conviction: to deliver exceptional IT services to the homes and small businesses of Rochester, NY. We believe in exceeding expectations and fostering genuine partnerships with our clients.

Who We Are

Our team of experienced professionals has a proven track record in IT support, hardware and software repair, security solutions, and more. We understand the anxieties surrounding technology, and are dedicated to providing transparent, reliable solutions tailored to your unique needs.

Solutions and Services

We offer a comprehensive range of services to meet your individual IT needs, including:

Home Services

• Anti-Virus & Maintenance: Protect your devices from malware and optimize performance.
• Device Repair & Upgrade: Fix computer issues, upgrade hardware, and extend the lifespan of your devices.
• Storage & Recovery: Secure your data and ensure data recovery in case of emergencies.

Small Business Services

• Managed IT Services: Comprehensive support for all your technology needs, from network management to security monitoring.
• Device Inventory & Sales: Refurbished computers and technology solutions tailored to your budget.

Our Approach

We value clear and open communication, taking the time to understand your unique needs and concerns. Our technicians are skilled in explaining technical concepts in simple terms, ensuring you understand every step of the process. We believe in building trust and offering solutions that empower your organization to thrive.

Our Commitments

• Integrity: We uphold the highest ethical standards and values, maintaining transparency and accountability in all our interactions.
• Customer-Focused: We prioritize your needs and go the extra mile to exceed your expectations.
• Quality: We stand behind our work and offer comprehensive support to ensure your satisfaction.

Join us on our journey to empower your technology and achieve remarkable things!