Making home ownership better, easier.
At Capstone Home Loans, we're more than just a mortgage lender - we're a dedicated team of professionals passionate about helping people achieve their dreams of homeownership. As a leading, full-service integrated mortgage bank, we set the standard for the industry today with a purposeful eye towards the future.
Our Mission
Our mission is to deliver superior quality mortgage services that add real value to our customers, employees, and community. We believe that every person is equally special, with unique potential, and as such, are immeasurably valuable. Our team members are the lifeblood of our success, and we're committed to making a difference in their lives and the lives of our clients.
Our Values
At Capstone Home Loans, we live by a set of core values that guide everything we do. We believe that PEOPLE MATTER, and every person is equally special and valuable. We believe that GIVING MATTERS, and we consistently give back to our community with time, talent, and tithe. We believe that LISTENING MATTERS, and active listening builds trust and lifelong relationships. And finally, we believe that YES MATTERS, and we welcome new ideas and start with a mindset of curiosity and possibility.
Our Services
At Capstone Home Loans, we offer a wide range of mortgage services designed to help you achieve your home ownership goals. From first-time homebuyers to refinancing and reverse mortgages, we've got you covered. Our experienced loan officers will guide you through the process, providing personalized service and expert advice every step of the way. Whether you're a seasoned homeowner or just starting out, we've got the loan programs and loan types to fit your unique needs.
Community Involvement
At Capstone Home Loans, we're committed to giving back to our community. Our Capstone Community Chest has supported many families and individuals, as well as dozens of local and international non-profit organizations. We believe that by working together, we can make a real difference in the lives of those around us.
Overall Experience
The majority of reviewers had a positive experience with Capstone Home Loans, praising the company's professionalism, communication, and expertise. Many reviewers appreciated the personalized service, guidance, and support provided by the loan officers and teams.
Communication and Teamwork
Several reviewers highlighted the excellent communication skills of the loan officers and teams, who kept them informed throughout the process and provided timely updates. The teams' ability to work collaboratively with other parties, such as real estate agents and sellers, was also commendable.
Loan Officers and Teams
Individual loan officers and teams received high praise for their exceptional service, particularly Dan Hunter, Aaron W, Gary B, Joey, Sean, Christine, Aaron, Cindy, David Sundquist, Jeff Judy, Ashley Johnson, and Rosa. These individuals were recognized for their knowledge, patience, and dedication to ensuring a smooth and successful loan process.
Positive Aspects
- Excellent communication and teamwork
- Knowledgeable and patient loan officers
- Personalized service and support
- Efficient and stress-free process
- Ability to work collaboratively with other parties
Negative Experience
Only one reviewer, Lori J. Rashoff, expressed disappointment with the loan process, citing multiple delays and a lack of timely communication. This reviewer experienced a late closing of 20 days and perceived a lack of transparency from the lender.
Be the first to review Capstone.
Write a Review
