Business Details
37 Years
experience
Emergency
services
Your Trusted IT Partner in Northern Illinois
At Sundog, we have dedicated ourselves to delivering exceptional IT services since 1989. Our journey began as a small startup in DeKalb, Illinois, and evolved through pioneering roles as the region's first commercial ISP and broadband provider. Over three decades, we've refined our focus to specialize in managed IT services, cybersecurity, and cloud solutions. Our approach centers on personalized service, with dedicated engineers who understand your unique business needs. We invest in continuous training to maintain industry certifications and stay ahead of technological advancements.Our commitment to innovation is matched by our dedication to community, reflected in our veteran-led operations and support for local infrastructure development. We operate with transparency, offering month-to-month contracts backed by a 30-day money-back guarantee, ensuring our success aligns with yours. Our team's expertise spans across industries including legal, manufacturing, healthcare, and government sectors. Through proactive management and tailored solutions, we empower businesses to leverage technology as a strategic advantage rather than an operational burden.
Services
Managed IT Services
Cloud Services
Cybersecurity
VoIP Business Phones
Microsoft 365
IT Support
Data Recovery
IT Consulting
Managed Cloud Services
Cybersecurity Assessments
Details
- Year established: 1989
Highlights and features
- 30 years of experience in IT services with proven expertise
- 100% of engineers are industry certified professionals
- Veteran-led operations ensuring reliability and accountability
- No long-term contracts with 30-day money-back guarantee
- Dedicated technical advisors who understand your business
Associations and certifications
- Microsoft Cloud Accelerate Competency
- Microsoft Silver Competency
- Cisco Select Certification
What people say
Excellent follow through
Cost competitive
Responsive team
Proactive risk management
Expertise access
Services
Managed IT Services
Our Managed IT Services provide continuous monitoring and maintenance of your technology infrastructure. With 24/7 system oversight, certified engineers proactively address potential issues before they impact operations. We offer tailored solutions that align with your business goals, including software updates, security patches, and performance optimization. This service ensures your organization maintains peak efficiency while reducing unexpected costs and downtime.
Cybersecurity
Sundog's Cybersecurity services protect against evolving digital threats through comprehensive defense strategies. We implement endpoint protection, email security, and employee training programs to create layered defenses. Our HIPAA and PCI compliant solutions include regular security audits and incident response planning. By combining technology with human factors training, we help organizations maintain secure environments while meeting regulatory requirements and protecting sensitive business data.
Cloud Services
Our Cloud Services enable businesses to leverage modern infrastructure with scalable solutions. We offer Microsoft 365 integration, VoIP phone systems, and data backup solutions that enhance collaboration and accessibility. Our cloud migration planning ensures seamless transitions while maintaining security and compliance. These services provide cost-effective alternatives to traditional IT infrastructure while improving business continuity and remote work capabilities.
Data Recovery
Sundog's Data Recovery services ensure business continuity through comprehensive backup strategies. We implement hourly backups with cloud replication and verify data integrity regularly. Our solutions include rapid restoration capabilities to minimize downtime during disasters. By combining on-site and cloud storage options, we create resilient systems that protect critical business information while providing peace of mind for organizations of all sizes.
IT Support
Our IT Support services provide immediate assistance through live help desk and on-site solutions. Certified engineers offer 24/7 monitoring with average ticket resolution under 30 minutes. We deliver personalized support tailored to each organization's infrastructure, including hardware/software management and network maintenance. This comprehensive approach reduces total IT costs while ensuring businesses maintain optimal technology performance and staff productivity.
People
Cohen Barnes
President
Cohen Barnes founded Sundog in 1989 and has led its evolution from a local ISP to a premier managed IT services provider. A US Army veteran with experience in Operation Desert Storm, he brings military discipline to business operations while maintaining a client-focused approach that has driven 30+ years of growth.
Questions
What IT services does Sundog offer?
Sundog provides managed IT services, cybersecurity solutions, cloud computing, data recovery, VoIP phone systems, and IT consulting for businesses in Northern Illinois.
How quickly does Sundog respond to IT issues?
We resolve 90% of service tickets within 30 minutes through our 24/7 monitoring system and live help desk support with certified engineers.
Do you serve specific industries?
We specialize in serving legal, manufacturing, healthcare, accounting, and government sectors with tailored IT solutions that address industry-specific requirements.
Are your IT services customizable?
Yes, we create personalized technology roadmaps during discovery sessions to align solutions with each client's unique business goals and infrastructure needs.
How do you handle cybersecurity threats?
We implement multi-layered security including endpoint protection, email security, employee training, and regular audits to protect against evolving cyber threats while maintaining compliance.
What makes Sundog different from other IT providers?
We combine 30+ years of experience, 100% certified engineers, veteran-led operations, and personalized service with month-to-month contracts and a 30-day money-back guarantee.
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