Business Details
21 Years
experience
Your Trusted Partner for Home Health Care Solutions in Easthampton, MA
At Elite Home Care Agency, we understand the emotional and practical challenges of seeking outside assistance for loved ones. Since 2005, our team has provided compassionate in-home care rooted in personal and professional experience. We approach every client relationship with the same dedication we would apply to our own family members, prioritizing safety, dignity, and quality of life. Our personalized care plans are developed through comprehensive assessments of medical history, health concerns, and daily living expectations. We offer flexible scheduling options ranging from three-hour visits to 24-hour care, ensuring clients receive appropriate support regardless of their needs. Our caregivers are rigorously vetted through background checks, drug testing, and skills verification, maintaining our commitment to reliability and trustworthiness.We specialize in serving diverse living environments including private homes, retirement communities, and specialized care facilities. Our team's collective expertise spans decades of senior care, informed by both professional practice and personal caregiving experiences. We maintain transparency through weekly billing and accept multiple payment methods including private pay and long-term care insurance. Our free in-home assessments reflect our dedication to accessible, client-centered service. With operations spanning Hampshire and Hampden Counties, we combine local knowledge with industry-leading care standards.
Services
Meal Preparation
Medication Reminders
Transportation Services
Homemaking Assistance
Personal Care
Dementia Care
Respite Care
Hospice Support
24-Hour Care
Short-Term Cases
Details
- Year established: 2005
Highlights and features
- We offer 24/7 care options for evolving needs
- Our caregivers undergo rigorous background checks and skills verification
- We create personalized care plans based on comprehensive assessments
- We provide free in-home consultations with no obligation
- Our team has decades of combined experience in senior care
Services
In-Home Care Services
Our in-home care services provide personalized support for seniors maintaining independence at home. Certified caregivers assist with daily activities while respecting client preferences. We coordinate care plans with families and healthcare providers to ensure comprehensive support across Hampshire and Hampden Counties.
Personalized Care Plans
We develop individualized care plans through detailed assessments of medical history, safety concerns, and lifestyle preferences. These dynamic plans adapt to changing needs while maintaining consistency in care delivery. Our approach ensures clients receive appropriate support while preserving their autonomy and dignity.
Dementia Care
Specialized dementia care services address cognitive challenges through structured routines and compassionate support. Our trained caregivers implement safety protocols while maintaining emotional connections. We focus on preserving quality of life for individuals experiencing memory-related conditions in familiar home environments.
24-Hour Care
Continuous 24-hour care options provide constant supervision for clients with complex needs. Rotating caregiver teams ensure uninterrupted support while maintaining care consistency. This service enables families to maintain work and personal commitments with confidence in their loved one's safety.
Respite Care
Temporary respite care services offer family caregivers essential breaks while maintaining care quality. Our professionals provide reliable coverage for planned absences or emergencies. This support helps prevent caregiver burnout while ensuring consistent care standards for seniors in their homes.
People
Maureen Cote
Owner
With over a decade of senior care management experience, Maureen Cote leads Elite Home Care Agency since acquiring it in 2019. Her personal caregiving journey began with her father's cancer battle, shaping her compassionate approach to business leadership.
Amy Boulay
Scheduling and Human Resource Manager
Amy Boulay brings six years of home care expertise to her role managing complex scheduling and HR operations. Her caregiving background informs her empathetic approach to staff management. She maintains operational efficiency while working remotely from Tennessee.
Allison Banas
Hiring and Retention Manager
Allison Banas specializes in caregiver recruitment and retention with six years in the home care industry. Her extensive experience with end-of-life care shapes her commitment to maintaining high-quality staffing standards while supporting caregiver professional development.
Lori Tash
Client Care Manager
Lori Tash oversees client relations with a focus on personalized care coordination. Her healthcare background and natural leadership skills ensure client needs are met with compassion. She maintains strong connections between clients, families, and care teams.
Questions
What areas do you service?
We provide care throughout Hampshire and Hampden Counties, including private homes and care facilities.
Do you offer 24-hour care options?
Yes, we provide continuous 24-hour care with rotating caregiver teams to meet complex needs.
Are caregivers employees or contractors?
All caregivers are directly employed and thoroughly vetted through background checks and skills verification.
What payment methods do you accept?
We accept private pay, long-term care insurance, workers compensation, veterans benefits, and major credit cards.
Do you provide free assessments?
Yes, we offer complimentary in-home assessments with no obligation to proceed with services.
What types of care plans do you create?
We develop personalized care plans based on medical history, safety assessments, and daily living requirements that adapt to changing needs.
