All the Convenience and Security You Need
At A Gardiner Lane Mini Storage, we take pride in being a locally owned and operated self storage facility in Louisville, KY. We are committed to providing a simple and hassle-free self storage experience for all of our customers. Our goal is to make sure our storage units are clean, secure, and ready to rent. We offer a wide variety of storage unit sizes and types to meet any self storage need you may have.
Our Story
We understand that choosing the right self storage facility can be a daunting task. That's why we strive to provide exceptional customer service and make the renting process as easy as possible. Our friendly staff is dedicated to helping you find the perfect storage unit that fits your needs. We also offer online rentals and online bill pay 24/7, so you can manage your storage unit from the comfort of your own home.
Our Services
At A Gardiner Lane Mini Storage, we offer a range of services designed to make your self storage experience convenient and hassle-free. Some of our services include:
- 24-hour access: We make it easy for you to access your storage unit at any time, 24 hours a day, 7 days a week.
- Digital video surveillance: We have cameras installed throughout our facility to ensure that your belongings are safe and secure.
- Online bill pay: You can pay your storage bill online at any time, giving you the freedom to manage your accounts from anywhere.
- Tenant protection: We offer insurance protection for your belongings, giving you peace of mind while storing your items with us.
Why Choose Us
At A Gardiner Lane Mini Storage, we believe that customer service is key. We are committed to providing you with exceptional service and making sure that you have a positive experience with us. Our friendly staff is dedicated to helping you find the perfect storage unit that fits your needs.
Our Promise
At A Gardiner Lane Mini Storage, we promise to provide you with a secure, clean, and ready-to-rent self storage unit. We also promise to provide you with a hassle-free renting experience. Our website is easy to use, and our online bill pay system makes it convenient for you to manage your account.
Overview of Storage Facility
The storage facility has received mixed reviews from its customers. While some have had positive experiences, others have reported negative encounters.
Security and Accessibility
The facility has a convenient 24-7 entrance with a code and cameras surrounding the area, making it a secure location for storing belongings. Some customers have appreciated the ease of access and the feeling of safety.
Communication and Customer Service
The owner has been praised for making improvements to the facility, including the ability to automatically pay bills and receive alerts on phones. Some customers have appreciated the great communication and helpfulness of the owner.
Facility Condition and Maintenance
On the other hand, some customers have reported that the facility is run down and not well-maintained. There have been issues with pests, such as mice, and some customers have reported that their belongings have been ruined as a result. Additionally, some have mentioned that the facility does not offer climate-controlled storage units.
Pricing and Value
Some customers have mentioned that the prices are fair and competitive, while others have felt that the prices are not worth the quality of service received.
Major Concerns
Some customers have reported major issues with the facility, including poor maintenance, pest problems, and unhelpful staff. Some have even reported that the facility is not safe, with concerns about a homeless person sleeping on the premises and using heaters that could potentially cause a fire.
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