Your Partner in Care - Empowering Health, Empowering Life
A Legacy of Caring in Frederick, Maryland
For over 67 years, Whitesell's Pharmacy has proudly served the Frederick community with unwavering dedication and compassionate care. As a locally-owned and operated pharmacy, we understand the unique needs of our patients and strive to provide accessible healthcare services that empower individuals to take charge of their own well-being.
Comprehensive Pharmaceutical Services
Our experienced pharmacists work closely with physicians and healthcare providers to ensure you receive the most appropriate medications and therapies. We offer:
- Prescription fulfillment: Efficient and accurate dispensing of all your medications.
- Immunizations: Stay protected from common illnesses and receive personalized recommendations.
- Over-the-counter medications: Access to a wide range of trusted brands to address various symptoms and wellness needs.
Supplying Medical Equipment & Supplies
Whitesell Home Medical Supply provides essential medical equipment and supplies to patients in our community. Our offerings include:
- Durable medical equipment: Wheelchairs, power chairs, scooters, hospital beds, and much more.
- Wound care supplies: Comprehensive selection of bandages, creams, and devices for effective wound management.
- Assistive devices: Braces, walkers, canes, and other tools to improve mobility and independence.
Specialized Care for Unique Needs
Recognizing that healthcare needs are diverse, Whitesell's offers specialized services for:
- Long-term care facilities: Comprehensive program for medication management, unit dose packaging, and patient support.
- Behavioral health patients: Compassionate and individualized care to address specific medication needs and mental health concerns.
- Specialty medications: Access to rare and unique medications for complex medical conditions.
The Whitesell's Difference
At Whitesell's, we believe in building strong relationships with our patients and providing a personalized healthcare experience. Our dedicated team goes above and beyond to:
- Know our patients by name: We strive to create a welcoming and personalized environment.
- Offer compassionate care: We understand the emotional aspects of healthcare and offer support and guidance.
- Go the extra mile: From offering delivery services to sourcing hard-to-find medications, we are committed to exceeding expectations.
Overall Review Summary
Positive Experience
- Multiple reviewers praised the pharmacy staff for being professional, knowledgeable, and friendly.
- They appreciated the personalized service, quick turnaround time, and help with issues related to doctors or insurance.
- Some reviewers mentioned that they feel valued as customers and prefer this pharmacy over larger chains.
Negative Experience
- A few reviewers had issues with prices, limited hours, and long lines.
- Some experienced problems with prescriptions, including delayed preparation, miscommunication, and billing disputes.
- A couple of reviewers felt that the pharmacy took advantage of their monopoly on compounding services and had poor customer service.
Staff and Service
- Many reviewers praised the staff for being knowledgeable, friendly, and professional.
- Some mentioned that the service was quick and efficient, with little to no wait time.
Prescription and Medication Issues
- A few reviewers had issues with prescription preparation, including delayed preparation and miscommunication.
- One reviewer had a billing dispute that affected their credit report.
- Another reviewer had a problem with compounded medication preparation and felt that the pharmacy took advantage of their monopoly.
Comparison to Other Pharmacies
- Some reviewers preferred Whitesell Pharmacy over larger chains, citing personalized service and quicker turnaround times.
- A few reviewers mentioned that they would not recommend Whitesell Pharmacy due to negative experiences.
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