Creative solutions dreamed and delivered
Brandsen Floors is a trusted name in the Pacific Northwest, renowned for its expertise in providing creative flooring solutions for over three decades. With a portfolio of over 20,000 successful projects, we have earned a reputation for delivering high-quality, functional, and aesthetically pleasing flooring solutions that exceed our clients' expectations.
Our Mission
At Brandsen Floors, we are committed to turning your vision into a reality. Our team of experts works closely with clients to translate their ideas into beautifully finished floors that are both functional and functional. We believe in the importance of building strong relationships with our clients, understanding their unique needs and delivering tailored solutions that meet their specific requirements.
Our Services
As a full-service flooring solutions provider, we offer a comprehensive range of services, including:
- Flooring Design: Our team of experts will work with you to design the perfect floor for your facility, taking into account factors such as material selection, substrate evaluation, and installation methods.
- Flooring Installation: Our experienced installers will ensure that your floor is installed to the highest standards, exceeding industry standards and exceeding customer expectations.
- Flooring Restoration: Our restoration services can breathe new life into your existing floors, restoring them to their former glory and extending their lifespan.
- Flooring Maintenance: We also offer ongoing maintenance services to ensure the longevity and performance of your flooring system.
Our Expertise
With extensive experience in the Pacific Northwest, we have developed a deep understanding of the unique challenges and requirements of the region. Our team includes experts who have worked on a wide range of projects, from small offices to large commercial spaces, hotels, and educational institutions.
Our Philosophy
At Brandsen Floors, we pride ourselves on our commitment to customer satisfaction, transparency, and accountability. Our goal is to build long-term relationships with our clients, and we achieve this by:
- Project Kickoff Meeting: We start every project with a thorough kickoff meeting, ensuring that everyone involved in the project is on the same page.
- Submittal Process: We submit product data to the architect for review and approval, ensuring that all stakeholders are aligned.
- Material Purchasing and Ship to Shop: We ensure that the right quantities of materials are purchased and delivered to the correct project site.
- Labor Allocation: We allocate manpower in advance, ensuring that our team is properly prepared for the project.
- Site Pre-installation Verification: We consistently document substrate conditions prior to installation, ensuring that the foundation for the floor is solid.
- Materials Delivery: We ensure that the right quantities of products are delivered to the correct project site.
- Construction: We provide daily updates on the status of the project, keeping clients informed throughout the process.
- Peace of Mind Project Close Out: We present clients with a Project Progress Portfolio, documenting the phases of the project from start to finish. We also conduct a customer satisfaction survey and provide warranties and maintenance information.
Our Portfolio
We are proud to showcase our extensive portfolio of projects, featuring stunning examples of our work in various sectors, including commercial, educational, and hospitality. Take a look at our projects page to explore our latest work and learn more about our expertise.
Conclusion
At Brandsen Floors, we are dedicated to delivering exceptional flooring solutions that exceed our clients' expectations. With over 20,000 projects under our belt, we have the expertise and experience to turn your vision into a reality. Contact us today to learn more about our services and how we can help you achieve your flooring goals.
Company Performance and Quality
The company's performance and quality of work have been praised by some customers, with one reviewer mentioning that they have worked with Brandsen Floors for over 20 years and have always been satisfied with their professionalism and quality of work. Another reviewer was impressed with the quality of work done on their flooring installation, mentioning that the installers were meticulous and did an excellent job.
Driver Behavior and Safety Concerns
On the other hand, there have been concerns raised about the behavior of the company's drivers, with two reviewers describing them as aggressive and reckless, with one incident allegedly occurring in rainy conditions.
Payment and Integrity Issues
There have also been allegations of payment issues, with one reviewer claiming that the company has not paid its contractors in six months and making excuses for not paying. Another reviewer had a negative experience with the company's billing and payment process.
Customer Service and Communication
Some reviewers have praised the company's customer service and communication, with one reviewer mentioning that the owner, Paul Brandsen, was great to work with and provided support during a difficult time.
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