At Smart Tech Security Solutions, we understand that the security of your family is a heavy burden, and that it is one you aren't willing to hand over to just anybody. It is imperative that you trust your alarm company, both to monitor your alarms 24/7 and also to install and maintain your security equipment to the highest standard possible. If you have a malfunction of the system, you need to know that the guy you call understands your plight, and can get out there ASAP to fix the problem. You don't want to pick up the phone and speak to someone on the opposite coast, because it's inevitable that their take on the situation will be lacking your same urgency, just by way of their distance from it.
Our Story
As a local, family-owned and operated business, we have served the Coachella Valley area for over 30 years. Our mission is to bring your commercial or residential experience to the top tier of security, surveillance, and automation! With a mixture of simplicity and security as a priority, we always keep our clients' needs at the forefront of our business. Our team, led by President Ronald Galippo and Vice President of Operations William Galippo, is dedicated to providing you with the best security solutions tailored to your specific needs.
Our Services
At Smart Tech Security Solutions, we offer a wide range of security services to ensure your peace of mind. Our security systems include residential security systems, residential security equipment, camera security systems, fire and carbon monoxide detection, home automation, smart tech security scenes, and remote home management. For our commercial clients, we provide alarm surveillance systems designed to meet the unique needs of your business. Our team of highly trained technicians will work with you to design and install a customized security system that meets your specific requirements.
Why Choose Us
By choosing Smart Tech Security Solutions, you can rest assured that you are in good hands. We are a family-run business that values community and the support of small local businesses. Our 100% local workforce ensures that we understand the unique security needs of the Coachella Valley area. We are proud to be the local authorized dealer of SMART TECH SECURITY security products, providing you with the weight of the SMART TECH SECURITY reputation and their valuable equipment.
Overall Experience
The overall experience with Smart Tech Security Systems has been overwhelmingly positive. Many customers have praised the company's staff, including Willy, Joe, JP, Frank, Ronald, Will, John, Selina, Jesus, Tom, and Steve, for their professionalism, knowledge, and friendliness.
Customer Service
The customer service provided by Smart Tech Security Systems has been exceptional. The staff has been described as courteous, knowledgeable, and responsive to customers' needs. They have taken the time to explain the products and services in detail, answering all questions and concerns.
Installation and Products
The installation process has been smooth and efficient, with technicians arriving on time and completing the work in a timely manner. The products and services offered by Smart Tech Security Systems have been praised for their quality and effectiveness.
Negative Experiences
However, there have been some negative experiences reported. One customer had a bad experience with the installation process, resulting in water damage and a large restoration bill. Another customer felt that the prices were high compared to other providers, and the service charge was excessive.
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