Quality Products. Satisfaction Guaranteed.
A Legacy of Quality & Expertise
Since 1947, S.J. Neathawk Window & Door Gallery has proudly served the Roanoke community with unmatched expertise in windows and doors. As a proud member of a large, family-owned building material supplier, we take pride in offering exceptional customer service, a vast selection of premium products, and tailored solutions for every project.
Expert Guidance & Inspiration
Our team of passionate professionals boasts over 85 years of combined experience in the window and door industry. They are ready to guide you through our expansive gallery of options, help you visualize their potential in your project, and offer valuable insights to ensure the perfect selection. Our state-of-the-art showroom is designed to inspire and empower you to create your dream space.
Comprehensive Services & Solutions
At S.J. Neathawk Window & Door Gallery, we offer a comprehensive range of services, including:
contractor services
- On-site installation clinics to refine your crews' skills and ensure efficiency.
- Certification courses to empower your team to become certified Andersen installers.
- Access to exclusive Andersen and Therma Tru door systems certified installer programs.
- Contractor rewards program for eligible purchases.
- Home Talk tours, where you can showcase your remarkable projects online.
Replacement Services
- Expert installation by certified technicians, ensuring seamless and lasting replacements for your existing windows and doors.
Additional Offerings
- Free consultations to discuss your project needs and budget.
- Personalized product recommendations based on your unique requirements.
- Budget-friendly solutions and flexible payment options.
- Comprehensive after-sales service, ensuring your complete satisfaction.
Passion, Expertise, & Customer Focused
Our core values of professionalism, expertise, and unwavering customer focus have been unwavering since our establishment. We are dedicated to providing a seamless and enjoyable experience for every customer, every time. With S.J. Neathawk Window & Door Gallery, you can expect:
- Personalized attention and responsive communication.
- Timely delivery and installation.
- Unparalleled product knowledge and guidance.
- Solutions tailored to your specific needs and desires.
General Experience with NEATHAWK
The overall sentiment of the reviews suggests that NEATHAWK is a reliable and trustworthy company, with most customers expressing satisfaction with their experience. The company's staff, particularly individuals like Carlile and Reed, are praised for their expertise, honesty, and excellent customer service.
Customer Service
The reviews highlight the importance of good communication and responsiveness in the company's customer service. Several customers commend the staff for being proactive, calling them back promptly, and addressing their concerns efficiently.
Staff
The staff at NEATHAWK, including Carlile, Reed, and Chad, receive high praise for their knowledge, friendliness, and dedication to ensuring customer satisfaction.
Window Installation and Products
While one customer had a negative experience with the company's knowledge of Anderson windows, others have had positive experiences with window installation and products, citing competitive pricing and high-quality products.
Negative Experience
One customer, Annette Fleisher, had a poor experience with the company, citing a lack of knowledge about Anderson windows and poor customer response.
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