Our Commitment to Exceptional Customer Service
For over 20 years, American Financial Services has distinguished itself as a reliable source of financial assistance for residents of Savannah and surrounding communities. Our mission is to provide personalized, compassionate, and accessible financing solutions tailored to meet your unique needs. We are dedicated to understanding your financial goals and offering customized loan options to help you achieve them.
Understanding Your Financial Needs
We understand that every borrower has different financial circumstances and goals. Whether you need assistance with personal expenses, debt consolidation, or mortgage financing, our team will take the time to understand your situation, assess your needs, and offer a customized solution.
Wide Range of Financing Options
Our diverse portfolio of financial solutions includes:
- Personal Loans: Short-term unsecured loans designed to cover unexpected expenses, debt consolidation, or personal spending needs.
- Mortgage Loans: Competitive rates and flexible terms to help you achieve homeownership or refinance your existing mortgage.
- Conventional Home Loans: Traditional mortgages offering stability and predictability.
- FHA Mortgage Loans: Affordable financing option with lower down payments and flexible credit requirements.
- USDA Home Loans: Zero down payment option for eligible borrowers.
- VA Mortgage Loans: Competitive rates and flexible terms for eligible veterans and active-duty service members.
Additional Services and Support
Beyond providing financing solutions, we also offer:
- Prompt and personalized customer service: We strive to provide responsive and helpful interactions with our borrowers.
- Flexible repayment options: Choose a plan that fits your financial situation and budget.
- Dedicated loan specialists: Our experienced team will guide you through the process and answer your questions.
Our Promise to You
At American Financial Services, we are committed to:
- Treating our customers with respect and empathy.
- Providing accurate information and clear explanations of our loan options.
- Offering competitive rates and flexible terms.
- Delivering a seamless and transparent application and approval process.
Contact us today to discuss your financial needs and explore how American Financial Services can help you achieve your goals!
Overall Experience
American Financial Services has received overwhelmingly positive reviews from its clients. Many customers have praised the company's friendly and helpful staff, stating that they have received exceptional service and have built a sense of trust with the team.
Staff and Customer Service
The staff at American Financial Services has been consistently praised for their warmth, friendliness, and professionalism. Many customers have specifically mentioned Shannon, Rachel, and Willie as standout representatives who have provided exceptional service. Clients have appreciated the staff's patience, understanding, and willingness to listen to their needs.
Loan Experience
Numerous clients have reported positive experiences with the loan process, citing ease of application and approval, as well as flexible repayment options. Some customers have praised the company's leniency when it comes to making payments, stating that they have been able to negotiate extensions or temporary setbacks. Others have mentioned that the company has helped them secure better offers and has been instrumental in getting them back on track financially.
Negative Review
One customer, Julie Brinas, reported a negative experience with the company. She felt that she was misled about the repayment options and terms of the loan, and was unhappy with the high APR she was offered. She expressed frustration with the company's lack of transparency and felt that she was not treated with respect.
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