Your Ultimate INFINITI Destination
Your Destination for Quality INFINITI Sales and Service
Crossroads INFINITI of Raleigh proudly stands as your trusted partner for all your INFINITI needs. Located in Raleigh, NC, our team of passionate professionals is committed to providing you with an exceptional automotive experience, every time.
Exceptional Sales Experience
Whether you're searching for a brand-new or pre-owned INFINITI, our knowledgeable sales team is here to guide you through every step of the process. We offer a diverse selection of vehicles to suit your individual needs and budget, including:
- New INFINITI models: Experience the latest innovations in luxury and technology with the QX80, QX60, QX55, and QX50.
- Certified Pre-Owned INFINITI: Enjoy the peace of mind that comes with our meticulously inspected and certified pre-owned vehicles.
- Pre-Owned INFINITI: Explore a wide range of affordable pre-owned cars from various model years.
Exceptional Service Expertise
Our dedicated service department is equipped to handle all your vehicle's needs, including:
- Routine maintenance and oil changes
- Comprehensive repairs and diagnostics
- Tire and alignment services
- Advanced diagnostics and repairs using the latest technology
More Than Just a Dealership
At Crossroads INFINITI of Raleigh, we believe in building lasting relationships with our customers. We offer:
- Competitive financing options: Get the best rates and terms available on new and pre-owned vehicles.
- Extended protection plans: Choose from various plans to safeguard your investment and ensure peace of mind.
- Customer-focused service: Our team is dedicated to exceeding your expectations and providing a seamless experience throughout your ownership journey.
Overall Experience
The majority of customers had excellent experiences at Crossroads Infiniti of Raleigh, with many praising their sales and service teams. However, Michelle Lankford had a negative experience, citing poor communication and a lack of transparency from the service team.
Positive Aspects
The dealership's sales team was consistently praised for their knowledge, helpfulness, and professionalism. Many customers mentioned their positive experiences with specific sales consultants, such as Naz, Phillip Griffin, Chris Taylor, Juan Ortiz, and Chris Jones. The dealership's amenities, including free coffee and a clean waiting area, were also appreciated by customers.
Negative Aspects
Michelle Lankford's review highlighted poor communication and a lack of transparency from the service team. Her car was at the dealership for 3.5 days without a clear diagnosis or update on the status of the repairs. The reviewer was frustrated by the lack of professional communication and the impression that the service team was uninterested in resolving the issue.
Be the first to review Crossroads INFINITI Of Raleigh.
Write a Review
