Business Details
50+ Years
experience
Emergency
services
Your Trusted Pet Care Solution in Phoenixville, PA
Hickory Springs Farm has been a family-owned and operated pet care facility since 1962, serving Phoenixville and surrounding areas. Our 16-acre property provides a safe, nurturing environment where pets receive personalized attention from our dedicated team. We offer 24/7 care through our on-site management, ensuring every animal's comfort and security throughout their stay. Our comprehensive services include boarding, daycare, grooming, and training tailored to meet individual pet needs. We maintain strong relationships with local veterinarians who consistently recommend our facility for its exceptional standards.Through three generations of the Connett family, we've built a reputation for treating every pet as part of our own family. Our commitment to quality care has earned us loyal clients who have trusted us with their pets for decades. We continuously invest in staff training and facility improvements to maintain our position as a leading pet care provider. Transparency in operations and clear communication with pet owners form the foundation of our service philosophy. This enduring dedication to animal welfare makes Hickory Springs Farm a trusted choice for pet care in Chester County.
Services
Pet Boarding
Dog Daycare
Pet Grooming
Dog Training
Pet Resort
Details
- Year established: 1962
Highlights and features
- We provide 24/7 on-site care with owners living on the property
- Family-owned operation with three generations of pet care experience
- Customized care plans tailored to each pet's specific needs
- Certified professional dog trainer specializing in behavior modification
- Veterinarians consistently recommend our facility for its high standards
What people say
Wonderful staff
Loved the daycare
Professional grooming
Trained rescue dogs
Family atmosphere
Services
Pet Boarding
Our pet boarding service provides a comfortable home-away-from-home experience with indoor-outdoor runs and personalized care. Pets enjoy customized meal plans, regular exercise, and 24/7 monitoring by our experienced staff. The spacious 16-acre facility ensures a peaceful environment while maintaining strict safety protocols for all guests.
Dog Daycare
Dog daycare offers supervised socialization and exercise in climate-controlled indoor pens and outdoor play areas. Our trained staff organizes structured playgroups based on size and temperament while providing regular rest periods. The service includes temperament screening and flexible drop-off/pickup times to accommodate busy schedules.
Pet Grooming
Professional grooming services include therapeutic baths, haircuts, nail trimming, and ear cleaning using premium products. Our certified groomer provides breed-specific styling and specialized treatments for skin conditions. The service emphasizes comfort and safety while maintaining high hygiene standards for all pets.
Dog Training
Certified training programs combine classical conditioning and reward-based methods for effective behavior modification. Services include boarding school for intensive training, private lessons, and group classes focusing on socialization and basic obedience. The curriculum addresses specific behavioral issues while emphasizing positive reinforcement techniques.
People
Della Frazier
Operations Manager
Della has managed daily operations at Hickory Springs since 2007, previously serving as Daycare Manager for eight years. She oversees all aspects of pet care while maintaining the family-oriented values of the business. Her extensive experience with animal behavior ensures high-quality service delivery across departments.
Gordon Yeo
Certified Professional Dog Trainer
Gordon has provided dog training services at Hickory Springs for a decade, specializing in behavior modification and obedience training. His expertise includes working with rescue organizations and addressing complex behavioral issues. He develops customized training programs that combine classical and reward-based conditioning methods.
Amy Guldin
Certified Groomer
Amy brings over 20 years of professional grooming experience to Hickory Springs, offering comprehensive grooming services since 1990. Her expertise covers all breed-specific cuts and specialized treatments. She maintains high standards of animal care while providing personalized attention to each pet's grooming needs.
Questions
What sets your pet boarding apart from other facilities?
Our family-owned operation provides 24/7 on-site care with owners living on the property. We offer personalized attention in a spacious 16-acre facility designed for pet comfort and safety.
Do you require specific vaccinations for boarding pets?
Yes, we require current Rabies, DHPP, Bordetella, and Canine Influenza vaccinations for dogs, with documentation provided three days prior to check-in.
What are your daycare hours and requirements?
Daycare operates Monday-Friday 7:30 AM-5:30 PM. Pets must be at least 4 months old, spayed/neutered if over 6 months, and pass a temperament screening.
How do you handle special needs pets?
We have dedicated indoor-only sections for puppies, senior pets, or those with special requirements. Our staff provides customized care plans to meet specific medical or behavioral needs.
Can I schedule grooming services without boarding?
Yes, we offer standalone grooming appointments with our certified groomer. Services include baths, haircuts, nail trimming, and specialized treatments for skin conditions.
What training programs do you offer?
We provide boarding school training, private lessons, and group classes focusing on obedience and socialization. Our certified trainer specializes in behavior modification using positive reinforcement techniques.
