Can you prove it? We find the evidence!
At Gailey Associates, Inc., we are a team of dedicated professionals with a passion for providing exceptional investigative and intelligence services to the business community. With over 30 years of experience, our California Licensed Private Investigation firm has built a reputation for delivering effective solutions, custom investigation plans, and unparalleled expertise in the industry.
Our Story
Since 1989, we have been committed to providing complete investigation and litigation support to law firms, individuals, municipalities, corporations, and insurance companies. Our team of experienced investigators has handled a broad range of investigations, worked for companies across the spectrum of investigations, and stayed abreast of current statutes and industry standards. Our President, a licensed attorney, has tried cases to jury verdict, providing a basis for training our investigators to anticipate our attorney clients' needs.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our clients. Our General Investigations and Litigation Support services include interviewing witnesses, canvassing incident locations for additional witnesses and evidence, and assisting attorneys in locating and serving difficult witnesses. Our Workplace Investigations service includes conducting investigations into sexual harassment, workplace violence, sexual, gender and racial discrimination, and hostile work environments. Our Surveillance service provides modern surveillance solutions for civil litigation, family law matters, and workers' compensation cases. Our Research department utilizes proprietary databases to locate witnesses, conduct asset and background investigations, and assist attorneys in juror research. Our Service of Process service has the experience and ability to handle even the most difficult service of process assignments. Finally, our Elder Abuse Investigations service includes interviewing victims, caregivers, and facility staff to find the evidence our clients need to prove their case.
Company Performance and Reliability
Some reviewers have expressed dissatisfaction with the company's performance, citing instances of dishonesty and unreliability. They claim that the company charged their credit cards despite not completing the service, and when questioned, the staff became unprofessional.
Customer Service
The company's customer service has been criticized for being unhelpful and unprofessional. Reviewers have reported that the staff was unable to provide adequate assistance, and in some cases, became defensive and rude when questioned about their practices.
Positive Experiences
On the other hand, one reviewer had a positive experience with the company, praising their excellent follow-up and problem-solving skills. They were able to locate and serve evasive witnesses on short notice, exceeding the reviewer's expectations.
Comparison to Other Providers
Some reviewers have compared the company unfavorably to other process server providers, stating that they were able to achieve better results with other companies.
Red Flags
Several reviewers have warned others against hiring the company, citing their negative experiences and the company's questionable business practices.
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