Business Details
27 Years
experience
Emergency
services
Trusted IT Support & Cybersecurity Solutions in Anchorage, AK
Alaska Computer Support has been delivering comprehensive IT solutions to businesses across Alaska for over 25 years. Founded by Michael Wheeler, a U.S. Army veteran with decades of industry experience, we specialize in proactive IT management, cybersecurity, and cloud services tailored to meet the unique needs of small and mid-sized enterprises. Our team of certified professionals employs cutting-edge tools to monitor systems 24/7, identifying and resolving potential issues before they disrupt operations. We pride ourselves on transparent communication, innovative problem-solving, and a commitment to exceeding client expectations through personalized service.With a proven track record of helping businesses migrate to cloud-based infrastructure and maintain compliance with industry regulations, we empower organizations to focus on growth while we safeguard their technological assets. Our dedication to excellence has earned us a 5-star reputation through consistent, reliable support and a deep understanding of the evolving cybersecurity landscape.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Migration
VoIP Phone Systems
Data Backup & Recovery
Network Monitoring
IT Consulting
Disaster Recovery
Endpoint Protection
Vendor Management
Details
- Year established: 1999
Highlights and features
- We offer 24/7 proactive IT monitoring and rapid response times for critical issues.
- Our team holds advanced cybersecurity certifications and implements cutting-edge threat prevention tools.
- We specialize in seamless cloud migration and hybrid infrastructure management for Alaska businesses.
- Our service plans include comprehensive data backup, disaster recovery, and compliance management.
- We provide transparent pricing with flexible options tailored to small and mid-sized enterprises.
What people say
Prompt and efficient service
Excellent computer services
Knowledgeable and courteous technicians
Fair pricing structure
Proactive system monitoring
Services
Managed IT Services
Our proactive IT management ensures continuous system monitoring, preventive maintenance, and rapid issue resolution. We handle software updates, hardware optimization, and performance tuning to minimize downtime. Businesses benefit from predictable costs, dedicated support, and strategic technology planning tailored to their operational needs.
Cybersecurity Solutions
We implement advanced threat detection systems, 24/7 security monitoring, and comprehensive vulnerability assessments. Our services include firewall configuration, malware protection, and compliance management for HIPAA/GDPR standards. Regular security audits and employee training programs strengthen overall cyber resilience for Alaska businesses.
Cloud Migration
We facilitate seamless transitions to cloud infrastructure with customized migration strategies. Our solutions include hybrid cloud implementation, data synchronization, and ongoing cloud environment management. Clients gain scalable storage options, improved remote access, and enhanced business continuity capabilities while maintaining strict data security protocols.
VoIP Phone Systems
Our VoIP services provide cost-effective communication solutions with advanced features like call routing, voicemail transcription, and mobile integration. We handle system setup, maintenance, and scalability to match business growth. Clients benefit from improved call quality, reduced telecommunication costs, and flexible deployment options.
Data Backup & Recovery
We implement automated backup systems with multiple redundancy layers and rigorous verification processes. Our solutions include cloud-based storage, on-premise backup options, and rapid recovery protocols. Businesses maintain operational continuity through tested recovery plans and guaranteed data restoration timelines.
People
Michael Wheeler
Founder & Owner
U.S. Army veteran with 25+ years of IT industry experience, founder of Alaska Computer Support and multiple successful Alaskan businesses. Specializes in strategic technology implementation and cybersecurity frameworks for enterprise environments.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity solutions, cloud migration, VoIP phone systems, and data backup specifically tailored for small to mid-sized businesses in Alaska.
How do you handle cybersecurity threats?
We implement 24/7 threat monitoring, advanced firewalls, regular vulnerability assessments, and employee security training to protect against cyber attacks.
Can you support remote work infrastructure?
Yes, we specialize in setting up secure remote access solutions, cloud collaboration tools, and virtual private networks for distributed teams.
What response time can I expect for IT issues?
Our standard response time is under 15 minutes for critical issues, with 24/7 emergency support available for urgent technical problems.
Do you offer contract flexibility?
We provide month-to-month service agreements with no long-term contracts required for our IT support plans.
