At Webster Home Improvement, Inc., we pride ourselves on being a full-service home improvement company with over 30 years of experience in the Greater Rochester, NY area. Our mission is to provide exceptional client service, creating an experience that is less stressful and more enjoyable. We take pride in our commitment to quality and customer satisfaction, ensuring that every project is completed on time and within budget.
Our History
Webster Home Improvement, Inc. was founded by Tom O'Brien, a dedicated and experienced professional with over 30 years of experience in light commercial, new home construction, and remodeling. Tom, along with his team, has been serving the Greater Rochester area for over 25 years, making us a reputable and trustworthy company in the industry.
Our Team
We are proud to have a talented and dedicated team, including Tom O'Brien, President and Owner, and Justin Warren, Project Manager. Tom has a hands-on approach, guiding clients through the process of getting their project done on time. Justin, with 16 years of experience, handles the day-to-day tasks involved with each project, including client communication, project schedule, material procurement, design work, and job supervision.
Our Process
Our process begins with an initial consultation, where we will set up an appointment to visit your home and discuss your project goals. During this meeting, we will discuss topics such as design, timeline, product offerings, and preliminary budget. Once we gather all the necessary information, we will invite you to visit our showroom to review an initial design and proposal. This initial proposal will include certain allowances for selections of items yet to be made.
Once we decide to move forward with your project, we will enter into a design agreement for a small fee that will be deducted from the final project cost. This will enable us to guide you through the process of making the necessary selections/provisions to generate a comprehensive scope of work to be done. Once we are satisfied with the scope of the project and the major components of the project have been selected and approved, we will enter into a contract and choose a start date.
Budgeting Your Project
Determining a budget for your remodeling project can be challenging. We recommend using tools such as the NKBA Kitchen Budget Calculator to help guide you in determining your budget. Our experienced team is here to help you every step of the way, ensuring that your project stays within budget and on time.
Our Services
At Webster Home Improvement, Inc., we offer a wide range of services, including:
- Kitchen and bathroom renovations
- Roofing and waterproofing
- Basement finishing
- Attic insulation and roofing
- Painting and finishes
- Flooring and countertops
- Cabinetry and storage solutions
Contact Us
We invite you to contact us to discuss your remodeling project. Our experienced team is here to help you every step of the way, ensuring that your project is completed on time and within budget.

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