Creating vibrant smiles for healthy lifestyles!
At Express Rx Pharmacy and Medical Supplies, we understand that your family's health is our top priority. That's why we strive to provide centralized pharmacy solutions and exceptional customer service. Our goal is to provide the highest level of service, healthcare education, and accountability.
Located in Los Angeles, California, we have been serving the community with trusted service since 2007. Our pharmacy is committed to building relationships with our patients and providing personalized service. We believe that every patient is unique, and we take the time to understand their individual needs.
Our Services
We offer a wide range of services, including:
Pharmacy Department
Our pharmacy department is dedicated to providing high-quality prescription services. Our trained pharmacists and technicians work together to ensure that your prescriptions are filled accurately and efficiently.
Durable Medical Equipment (DME)
Our DME department is an accredited provider of durable medical equipment. We provide free delivery, and our experienced staff will work with you to find the right equipment for your needs.
Insulin Pumps
Our insulin pump program is designed to help patients with diabetes manage their condition more effectively. Our trained staff will work with you to choose the right insulin pump for your needs.
Sleep Lab
We are pleased to announce the opening of our new sleep laboratory facility in Fresno, 1st Choice Sleep Diagnostics Center located in Atrium Building. Our sleep lab is dedicated to helping patients diagnosed with sleep disorders.
Why Choose Us
At Express Rx Pharmacy and Medical Supplies, we believe that our patients deserve the best. That's why we:
- Provide personalized service and attention to each patient
- Offer a wide range of products and services to meet individual needs
- Strive for exceptional customer service and patient satisfaction
- Work closely with our patients and healthcare providers to ensure the best possible outcomes
Our Mission
Our mission is to provide exceptional healthcare services and solutions to our patients, families, and our community. We believe that every patient deserves to receive the best possible care, and we are committed to delivering that care with compassion, empathy, and integrity.
Our Core Values
At Express Rx Pharmacy and Medical Supplies, we believe in providing healthcare services that ensure the patient's comfort and safety. Our core values include:
- Providing actions that are SAFE for the patient, the caregiver, fellow colleagues, other professionals, and the public
- Fostering and participating in a team-based approach to patient care
- Being attentive to human needs and providing clear explanations of treatment and care
- Being respectful of patients, family members, and colleagues
- Providing customer accountability and ensuring that patients receive the best possible care
Customer Service
The reviews highlight the excellent customer service provided by Express RX Pharmacy. Many customers have had positive experiences with the company's representatives, including Kimberly, Marcus, Alexis, Janet, and Damian, who were all helpful, patient, and courteous. They took the time to explain processes, answer questions, and ensure customer satisfaction.
Medical Equipment and Supplies
The reviews also praise Express RX Pharmacy for their efficient and effective delivery of medical equipment and supplies. Many customers have received their equipment and supplies on time, and some have even received same-day delivery. The company's team has also gone above and beyond to help customers, such as Damian, who helped a customer adjust to new equipment and provided valuable information about warranty and maintenance.
Communication
Several customers have appreciated the clear and concise communication they received from Express RX Pharmacy. They have been kept informed about their orders, and the company has been responsive to their needs and concerns.
Negative Experience
One customer, Jorge Torres, had a negative experience with the company, waiting on hold for 4 hours before being able to speak with a representative. Patsy Fitzy, on the other hand, had a positive experience, but was surprised to read about the negative review as she had a stress-free experience with the company.
Sleep Diagnostic Center
A separate negative review was left by Solominya I., who had a poor experience with the 1st Choice Sleep Diagnostic Center located at the facility. The staff, including the manager Michele Diffey, were rude and unprofessional.
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