Business Details
16 Years
experience
Emergency
services
Award-Winning Managed IT Services in Pittsburgh
At Next7 IT, we specialize in transforming IT management from reactive to proactive through our comprehensive suite of managed services. Founded in 2010, our company has evolved to become a trusted partner for businesses seeking predictable, reliable, and secure technology solutions. Our team of 26 dedicated professionals delivers expert vCIO strategy, 24/7 monitoring, and meticulous 7-year budgeting tailored to each client's unique needs. We prioritize proactive maintenance, risk assessment, and continuous improvement to ensure our clients' IT infrastructure aligns with their business goals.With a focus on transparency, documentation, and client-centric service, we've built a reputation as an award-winning MSP that consistently exceeds expectations. Our commitment to quality is reflected in our rigorous quality assurance processes, detailed audits, and a client retention rate that speaks to our performance-driven approach. By combining cutting-edge security tools with personalized support, we empower businesses to focus on growth while we handle their technology needs with precision and expertise.
Services
Managed IT Services
vCIO Strategy
Proactive Maintenance
Help Desk Support
IT Security
Project Management
Disaster Recovery
IT Audits
7-Year Budgeting
Remote Worker Solutions
Details
- Year established: 2010
Highlights and features
- We offer 24/7 proactive IT monitoring and real-time threat response.
- Our 7-year budgeting provides predictable IT expense planning.
- Dedicated project leads ensure clear communication and timely delivery.
- We guarantee a 10% improvement in IT best practice scores post-onboarding.
- Award-winning service recognized by MSP 501 for two consecutive years.
What people say
Award-winning service
Proactive threat response
Detailed roadmaps
Predictable costs
Improved security scores
Services
Managed IT Services
Our managed IT services provide comprehensive oversight of your technology infrastructure. We offer 24/7 monitoring, proactive maintenance, and security solutions to prevent issues before they impact operations. With dedicated support and strategic planning, businesses gain predictable IT expenses and enhanced productivity through our proven processes and expert team.
vCIO Strategy
The vCIO service delivers strategic technology planning aligned with business goals. We conduct quarterly audits, create 7-year budgets, and identify risks to ensure long-term success. Clients receive detailed roadmaps, business case recommendations, and continuous improvement tracking to maintain optimal IT performance and alignment with organizational objectives.
Proactive Maintenance
Our proactive maintenance includes quarterly audits of 350+ best practices, firmware updates, and backup verification. Onsite visits ensure documentation accuracy while threat intelligence helps prevent security breaches. This approach minimizes downtime, improves system reliability, and maintains compliance with industry standards through consistent, documented processes.
IT Security
Next7 IT's security solutions feature 24/7 monitoring, endpoint detection, web filtering, and patch management. Our proactive threat response and regular audits protect against emerging risks. Advanced tools combined with expert analysis ensure comprehensive protection for businesses of all sizes across multiple industries.
Help Desk Support
Our help desk provides rapid response times with certified technicians handling issues directly. Services include vendor coordination, root cause analysis, and 24/7 availability without outsourced call centers. Clients benefit from documented solutions and proactive measures to prevent recurring problems through our quality assurance processes.
Questions
What size businesses do you support?
We support businesses with 5 to 500 users, either as a complete IT department or supplement to existing teams.
How does your onboarding process work?
Our onboarding includes documentation, issue identification, and system setup with a detailed 7-year roadmap delivered within 60-90 days.
What improvements should I expect?
Clients typically see a 10% increase in IT best practice scores post-onboarding, reaching 85-95% over time with our ongoing audits and recommendations.
Do you work with remote teams?
Yes, we support fully remote teams with equipment staging, setup, and solutions optimized for distributed work environments.
