Business Details
26 Years
experience
Emergency
services
Your Trusted Partner for IT Support Solutions
OverDrive IT has been delivering premium IT support solutions to businesses across industries for 20 years. Founded in 2000 by CEO John Schultz, our company was built on the principle that technology should empower businesses rather than hinder them. With decades of combined experience in managed services, cybersecurity, and cloud computing, our team of certified professionals serves clients in manufacturing, finance, healthcare, and more. We maintain a 99.6% satisfaction score through our commitment to measurable security standards, compliance readiness, and plain-English communication.Our clients consistently highlight our proactive approach to IT management, immediate responsiveness, and ability to transform technology challenges into strategic advantages. As a trusted partner, we implement globally recognized security frameworks while maintaining personalized service through real-time support and transparent operations.
Services
Managed IT Services
Data Backup & Recovery
Network & Cybersecurity
IT Vendor Management
Cloud Computing Services
Details
- Year established: 2000
Highlights and features
- 30 years of IT leadership from our founder
- 99.6% client satisfaction score
- 24/7 real-person technical support
- Compliance-ready security frameworks
- Proactive network monitoring system
Associations and certifications
- HIPAA
- SOC
What people say
99.6% Satisfaction Score
Immediate responsiveness
Proactive approach
Expertise in compliance
24/7 support
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of business technology infrastructure. With 24/7 system oversight, we prevent network failures while offering predictable pricing models. Our customized packages adapt to specific business needs across industries, ensuring technology reliability without unexpected costs. This proactive approach minimizes downtime and allows organizations to focus on core operations while maintaining compliance with regulatory standards.
Data Backup & Recovery
We implement comprehensive data backup solutions with offsite storage capabilities for business continuity. Our systems protect against data loss from cyberattacks, hardware failures, or natural disasters. With rapid recovery protocols, businesses can restore operations within minimal downtime. This service includes regular testing of backup integrity and security encryption for sensitive information across multiple industry sectors.
Network & Cybersecurity
Our cybersecurity solutions protect against hacking attempts, ransomware, and internal threats through multi-layered defense strategies. We implement compliance-ready security frameworks for HIPAA and SOC requirements while educating staff on best practices. Regular vulnerability assessments and real-time threat monitoring ensure protection against evolving cyber risks across financial, healthcare, and manufacturing sectors.
IT Vendor Management
We streamline technology vendor relationships through centralized management of IT service providers. This service reduces administrative burdens by handling communications, documentation, and service coordination. Our single-point-of-contact model improves efficiency while maintaining organized records of all vendor interactions and service agreements across enterprise technology ecosystems.
Cloud Computing Services
Our cloud computing services offer scalable infrastructure with built-in security and data protection features. The flat-rate pricing model eliminates upfront capital investment while providing 24/7 technical support. We implement secure cloud environments with integrated backup systems and user-friendly management tools that adapt to growing business needs across multiple industry verticals.
People
John Schultz
President/CEO
With over 30 years of IT experience, John founded OverDrive IT in 2000. He specializes in business development and network architecture, bringing technical expertise and strategic leadership to enterprise IT solutions.
Mr. Johnson
Chief Operations Officer
Certified in ITIL for Service Management, Mr. Johnson has 20 years of managed services experience. He focuses on blending process optimization with adaptive leadership to deliver effective IT solutions.
Dustin
Managing Consultant
With 15 years in financial services technology, Dustin implements solutions that improved assets under advisement from $2B to $6B while maintaining consistent advisor staffing levels through strategic IT implementation.
Dr. Murbach
Managing Consultant
Holding a PhD in Cyber Operations, Dr. Murbach provides advanced cybersecurity expertise. With 7+ years of research experience and academic teaching background, he ensures cutting-edge protection against emerging cyber threats.
Ashley
Media Marketing Manager
With 10+ years in content design and education, Ashley develops client education programs and builds lasting relationships through clear communication of managed IT service benefits.
Questions
What IT services does OverDrive offer?
We provide managed IT services, cybersecurity solutions, data backup/recovery, cloud computing, and vendor management tailored to business needs.
How does OverDrive handle compliance requirements?
Our team implements security frameworks meeting HIPAA, SOC, and other regulatory standards with documented compliance processes.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency support with real-person assistance guaranteed within our service level agreements.
What service packages are available?
We offer Basic, Standard, and Advanced packages with customizable features to match business size and technical requirements.
