OverDrive IT

OverDrive IT has been a leading provider of premium IT support and services for over 20 years. Our mission is to help businesses of all sizes and industries take their operations to the next level through reliable, secure, and innovative technology solutions. Our team of experienced IT professionals is dedicated to providing unmatched customer support and measurable security compliance, ensuring that our clients can focus on what they do best - innovating, collaborating, and succeeding.

Our Services

At OverDrive IT, we offer a wide range of IT services designed to meet the unique needs of our clients. Here are some of the services we provide:

• Premium IT Support: We offer world-class IT support to businesses of all sizes and industries. Our services include 24/7 helpdesk support, remote monitoring and management, and on-site support. We use globally recognized standards to ensure the security and reliability of your technology infrastructure.
• Finance, Manufacturing, and Healthcare: We have extensive experience working with businesses in the finance, manufacturing, and healthcare industries. We understand the unique challenges and regulations that these industries face, and we have the expertise to provide compliance-ready software and solutions.
• Managed IT Services: We offer customizable managed IT services to help businesses manage their technology infrastructure. Our services include network and cybersecurity, data backup and recovery, cloud computing, and IT vendor management. We work closely with our clients to build an IT solution that fits their budget, size, and compliance requirements.
• Specialized IT Support: We provide specialized IT support for manufacturing, financial services, and healthcare businesses. Our services include server installation and maintenance, cloud backup systems, and ongoing maintenance of security. We invest in our clients' organizations and provide personalized service to meet their unique needs.

Our Commitment

At OverDrive IT, we are committed to providing our clients with the highest level of customer service and support. We use plain English and avoid geek-speak to ensure that our clients understand the solutions we provide. We offer a 100% satisfaction guarantee and easy-out contracts to earn our clients' trust. We strive to be our clients' one-stop tech shop and protect their IT so they can focus on their business.

Our Team

Our team of IT professionals is led by experienced executives with extensive expertise in business development, project management, networking, e-business, architecture, systems communications, cybersecurity, and Windows domain. Our team includes certified ITIL professionals, software reverse engineers, cybersecurity research engineers, and media marketing managers. We are dedicated to empowering our clients and helping them harness the full power of their technology.

Testimonials

"The level of customer service OverDrive provides is something I've never received from any other service provider. Because of OverDrive's services, I now have more time to focus on the matters that mean the most to our people and our business." - David Pozorski (VP Operations) Exacto Inc. (Manufacturing)

"OverDrive has freed up our time and allowed us to be more efficient as a company. With their immediate responsiveness and proactive approach to service and technology, I know that OverDrive IT has my back." - Doug Cogswell (President/CEO) Advizor Solutions, Inc. (Financial Services)

"Along with the usual technology essentials, OverDrive has resourced and installed new servers, a cloud backup system, and ongoing maintenance of security. OverDrive truly cares and invests in our organization while providing a personal service that's just right for us. I have complete confidence in them." - Jan Buscher (Church Administrator) First Presbyterian Church of Wheaton (Church Organization)