Business Details
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services
Your Trusted Partner for Senior Home Care
At TheKey, we are dedicated to redefining senior home care through our innovative Balanced Care Method. With over two decades of experience, our mission is to empower older adults to age gracefully in their own homes while prioritizing holistic wellness. Our team of expertly trained caregivers delivers personalized, compassionate support tailored to each client's unique needs. We combine cutting-edge technology with a human-centered approach to ensure seamless care coordination and unmatched reliability.As industry leaders, we continuously invest in caregiver training and support systems to maintain the highest standards of service excellence, helping families navigate the challenges of long-term care with confidence and peace of mind.
Services
Home Care
Memory Care
Skilled Nursing
Specialized Care
Companion Care
Respite Care
24/7 Care
Live-In Care
Concierge Nursing
End-of-Life Care
Highlights and features
- We have over 20 years of experience in senior home care
- Our proprietary Balanced Care Method emphasizes holistic wellness
- Caregivers receive exceptional training and ongoing professional support
- No long-term contracts with flexible cancellation options
- Team-based approach with 24/7 care coordination and backup support
What people say
Compassionate and trustworthy
Exceptional training programs
Smooth care process
Highly recommend agency
Peace of mind guaranteed
Services
Home Care
Our Home Care services provide personalized assistance for seniors maintaining independence at home. Trained caregivers help with daily activities including personal care, meal preparation, medication reminders, and social engagement. We create customized care plans using our Balanced Care Method that address physical, emotional, and cognitive needs while promoting overall wellness. Clients receive consistent support from professional caregivers backed by 24/7 care team oversight.
Memory Care
Specialized Memory Care services address cognitive decline from mild impairment to advanced dementia. Expert caregivers receive specific training in managing Alzheimer's, vascular dementia, and other conditions using compassionate behavioral techniques. Our person-centered approach maintains client dignity while supporting families through evolving care needs. Services include safety monitoring, cognitive engagement activities, and coordination with memory care specialists for comprehensive support.
Skilled Nursing
Skilled Nursing services deliver professional medical support through licensed clinicians in select locations. Available in California and Florida, our concierge nursing includes medication administration, post-operative care, and complex medical management. We coordinate with Expicare Nursing in Florida to provide registered nurses for specialized home healthcare needs. Services integrate with broader care plans for clients requiring advanced medical interventions alongside daily living assistance.
24/7 Care
24/7 Care provides continuous support through rotating caregiver teams for clients needing constant supervision. Ideal for advanced illness or post-hospitalization recovery, this service includes personal care, mobility assistance, and medical monitoring. Our team ensures seamless transitions between caregivers while maintaining consistent care quality. Clients receive comprehensive support without shift change disruptions through carefully coordinated care schedules.
End-of-Life Care
End-of-Life Care services focus on comfort and dignity during life's final stages. Compassionate caregivers provide physical, emotional, and spiritual support aligned with hospice goals. Our team coordinates with medical providers to manage symptoms while maintaining client comfort. Services include personal care, pain management assistance, and emotional support for families navigating end-of-life transitions in familiar home environments.
People
Lily Sarafan
Executive Chair and Co-Founder
Lily Sarafan co-founded TheKey with a vision to transform home care through innovative approaches. With extensive healthcare leadership experience, she drives strategic growth while maintaining the company's core mission of compassionate care delivery.
Chris Gerard
CEO
Chris Gerard leads TheKey as CEO, leveraging deep expertise in healthcare operations and customer experience. His leadership focuses on technological innovation and expanding access to quality home care services nationwide.
Questions
What's the difference between live-in care and 24/7 care?
Live-in care involves a caregiver residing in the home, while 24/7 care uses rotating professional teams for continuous coverage without residential requirements.
Do I need a long-term contract for care services?
TheKey does not require long-term contracts, allowing flexible cancellation while maintaining quality care standards and professional service continuity.
How are caregivers selected for clients?
Caregivers are matched using personality assessments, skills evaluations, and client preferences to ensure optimal compatibility and care quality.
What defines respite care services?
Respite care provides temporary relief for family caregivers through professional in-home support ranging from several hours to multiple days weekly.
How does TheKey handle changing care needs?
Care plans receive regular reassessments with modifications made promptly for evolving medical conditions through coordinated team adjustments.
What specialized care options exist for chronic conditions?
TheKey offers tailored support for Parkinson's, heart disease, post-stroke recovery, and cancer care with specialized caregiver training programs.
