Business Details
50+ Years
experience
Your Trusted Rug Experts in Evansville, IN
Founded in 1970, The Rug Merchant has established itself as a trusted leader in the rug industry, offering unparalleled expertise and a vast selection of high-quality rugs. Our team, including ORRA-certified professionals with decades of experience, specializes in hand-knotted, antique, and machine-made rugs, ensuring every customer finds the perfect floor covering for their space. We pride ourselves on personalized service, from in-home consultations and free trials to expert appraisals and global delivery, backed by a 55-year legacy of integrity and community commitment. 
Services
Rug Repair
Appraisals
Global Delivery
Rug Padding
In-Home Trials
Details
- Year established: 1970
Highlights and features
- 55 years of expertise in hand-knotted, antique, and machine-made rugs
- ORRA-certified rug appraisals for accurate valuation and authentication
- Free in-home trials to ensure perfect rug selection for your space
- Expert repair services extending the life of valuable heirloom rugs
- Nationwide delivery with partnerships with UPS and FedEx
Associations and certifications
- Oriental Rug Retailers of America (ORRA)
What people say
Tremendous selection
Knowledgeable staff
Excellent service
Beautiful rugs
Helpful and courteous
Services
Rug Repair & Restoration
Our expert team specializes in restoring antique and damaged rugs using traditional techniques. We offer handmade repairs for heirlooms and provide life-extending treatments for valuable floor coverings. With over 30 years of experience, we ensure every restored rug maintains its original beauty and craftsmanship while meeting modern durability standards.
Certified Rug Appraisals
ORRA-certified appraiser Terry Lewis evaluates rugs for age, condition, and authenticity. This service helps determine accurate valuations for insurance purposes or antique verification. Our expertise identifies genuine antiques versus modern reproductions, providing detailed documentation that reflects market value and historical significance.
Global Rug Delivery
We offer customized shipping solutions for rugs of all sizes through partnerships with UPS and FedEx. Our Tri-State delivery team handles large rugs locally, while our global network ensures safe transport worldwide. Every shipment includes proper packaging and tracking for customer peace of mind.
In-Home Rug Trials
Experience rugs in your space with our free trial service. Customers select rugs to test at home, with expert guidance on placement and style. This service includes precise measurements and professional installation of the chosen rug, ensuring perfect fit and aesthetic harmony with your existing decor.
Rug Padding Solutions
We provide premium padding options that enhance comfort and extend rug lifespan. Our selection includes non-skid pads and Luxehold technology for secure placement on various surfaces. These solutions prevent slipping, reduce wear, and maintain floor integrity while improving underfoot comfort.
People
Terry Lewis
Founder & ORRA Certified Rug Appraiser
Terry Lewis founded The Rug Merchant in 1970 after discovering hand-knotted rugs at Chicago's International Rug Market. With decades of experience and ORRA certification, he leads appraisals and authenticates antique rugs, combining market knowledge with craftsmanship expertise to serve both residential and commercial clients.
Questions
What types of rugs do you specialize in?
We specialize in hand-knotted, antique, and machine-made rugs, offering the largest selection in the Midwest with options for every budget and style preference.
Do you offer rug appraisal services?
Yes, we provide certified rug appraisals by Terry Lewis, one of only 75 ORRA-certified appraisers in the US, for insurance or valuation purposes.
Can I try rugs in my home before purchasing?
Yes, our free in-home trials let you test selected rugs in your space with expert guidance, including measurements and installation of your chosen piece.
What is your return policy?
In-stock rugs have a 2-day return window for full refunds. Special orders incur restocking fees, with remaining balances converted to store credit.
Do you deliver outside the Tri-State area?
Yes, we offer nationwide delivery through our van service and partner with UPS/FedEx for global shipping to ensure your rug arrives safely anywhere.
