Business Details
Your Trusted Partner for Financial Solutions in Metairie, LA
As a member-owned financial institution, we prioritize the financial well-being of our community through personalized services and competitive rates. Our commitment to low-rate loans, fee-free accounts, and educational resources empowers members to achieve their financial goals. With decades of combined experience, our team delivers tailored solutions for savings, investments, and lending needs. We maintain strict compliance with industry standards while fostering trust through transparent communication and ethical practices. Our reputation for exceptional customer service is built on consistent, reliable support for both personal and business financial requirements. 
Services
Savings Accounts
Auto Loans
HELOC Loans
Credit Cards
Certificates of Deposit
Financial Education
Online Banking
Mortgage Loans
Personal Loans
Business Services
Highlights and features
- We offer member-owned financial services with lower fees and competitive rates
- Our team provides personalized loan assistance and financial education programs
- We maintain 17+ years of community banking expertise and local knowledge
- Our credit union offers surcharge-free ATMs across multiple national networks
- We deliver tailored financial solutions for both personal and business needs
What people say
Staff is friendly
Seamless process
Exceptional staff
Great interest rate
Professional and efficient
Services
Auto Loans
We provide competitive auto loan options with personalized assistance throughout the purchasing process. Our members receive expert guidance on financing, insurance referrals, and dealership connections. With flexible terms and dedicated loan officers, we ensure a seamless vehicle acquisition experience.
HELOC Loans
Our Home Equity Line of Credit offers flexible financing using your home's equity. Designed for home improvements or major expenses, these loans feature competitive rates even for members with less-than-perfect credit. We specialize in making home equity access simple and affordable.
Savings Accounts
We offer multiple savings solutions including Share Savings, Money Market accounts, and youth savings programs. Our accounts feature competitive interest rates and no hidden fees. Specialized savings plans help members achieve specific financial goals with structured approaches.
Financial Education
Our educational programs cover budgeting, credit management, and investment basics. Through workshops and online resources, we help members avoid financial pitfalls and make informed decisions. This service includes personalized counseling and debt management tools.
Online Banking
Our secure online platform enables account management, bill payments, and loan applications 24/7. Features include mobile check deposit, account alerts, and real-time transaction tracking. The digital services are designed for convenience while maintaining strict security protocols.
Questions
What financial services does EPIC Federal Credit Union offer?
We provide savings accounts, auto loans, HELOCs, credit cards, certificates of deposit, business services, and financial education programs.
How can I join EPIC Federal Credit Union?
Membership is open to individuals in our service areas. Visit our website or any branch location to complete the registration process.
What loan options are available for bad credit?
We offer HELOC loans and refinancing options for members with less-than-perfect credit histories. Our team works to find suitable solutions.
Do you provide online banking services?
Yes, our secure online platform offers account management, bill payments, and loan applications accessible 24/7 from any device.
What community programs do you support?
We host financial education seminars, community shred events, and Halloween activities. Our mission includes active community engagement initiatives.
How quickly can I get an auto loan approved?
Many members receive approval within one business day. Our loan officers provide same-day assistance and dealership referrals when possible.
