Business Details
39 Years
experience
Your Trusted Partner for Secure Storage Solutions
Urban Storage was founded in 1987 with a single location and has grown to become a leader in the self-storage industry. We now operate over 78 facilities across Washington, Oregon, New Mexico, and Arizona. Our commitment to excellence and customer satisfaction has been the cornerstone of our success, enabling us to build long-lasting relationships with clients and tenants. We specialize in maximizing the value of your asset by employing innovative management techniques, advanced marketing strategies, and a focus on superior customer service.Our experienced team is dedicated to providing comprehensive reporting and insights, ensuring you are fully informed about your property's performance. When you choose Urban Storage, you partner with a trusted ally passionate about optimizing your investment and achieving exceptional results in the competitive self-storage industry.
Services
Climate-Controlled Storage
Vehicle Storage
Moving Supplies
24/7 Access
Security Surveillance
Details
- Year established: 1987
Highlights and features
- We offer over 35 years of experience in self-storage management.
- Our facilities feature climate-controlled units for sensitive items.
- 24/7 access and advanced security systems ensure customer convenience.
- We provide moving supplies and packing assistance at all locations.
- Our team specializes in maximizing property value through innovative strategies.
What people say
Clean facilities
Friendly staff
Secure storage
Easy access
Good prices
Services
Climate-Controlled Storage
Our climate-controlled units maintain stable temperatures between 55-85F with humidity regulation. Ideal for protecting electronics, wood furniture, and delicate items from extreme weather conditions. Available at most locations.
Vehicle Storage
Secure outdoor and indoor spaces for cars, boats, RVs, and motorcycles. Features include covered parking, security surveillance, and easy drive-up access. Available at select locations with varying size options.
Moving Supplies
We provide boxes (standard and specialty), bubble wrap, packing peanuts, furniture covers, and mattress bags. All supplies are available for purchase at facility offices to streamline your moving process.
24/7 Access
Most facilities offer round-the-clock access with electronic gate systems. Customers receive personalized access codes for secure entry during late hours or weekends when offices are closed.
Security Surveillance
Advanced security systems include motion-activated lighting and high-resolution video cameras at facility entrances, hallways, and storage areas. Monitored locations ensure protection for stored belongings.
People
Patrick Reilly
President + CEO
Patrick Reilly leads Urban Storage with over 35 years of industry experience, focusing on innovative management techniques and customer-centric solutions to drive company growth.
Cherie Tourangeau
Chief Experience Officer, Partner
Cherie Tourangeau oversees customer experience initiatives, ensuring Urban Storage maintains high service standards across all 78+ locations through strategic operations management.
Travis Ameche
Director of Acquisitions & Development, Partner
Travis Ameche specializes in expanding Urban Storage's portfolio through strategic acquisitions and new facility development projects across target markets.
Laurie Christean
Vice President Accounting & Financial Reporting, Partner
Laurie Christean manages financial operations and reporting, providing transparent insights into property performance for Urban Storage's stakeholders.
Michael Murphy
Vice President of Operations
Michael Murphy directs daily operations across Urban Storage facilities, implementing key performance indicators to optimize revenue and customer satisfaction metrics.
Questions
What storage unit sizes are available?
We offer units from 5'x5' (closet-sized) to 10'x30' (six-room capacity), including climate-controlled and vehicle storage options.
Do you provide moving supplies?
Yes, we sell boxes, packing materials, furniture covers, and specialty containers at all locations to simplify your move.
Are units accessible 24/7?
Most locations offer 24/7 access with secure keypad entry systems for customer convenience.
How do I choose the right unit size?
Use our online size guide to estimate space requirements based on household items or vehicle dimensions.
Is climate-controlled storage necessary?
Recommended for electronics, wood furniture, or sensitive items in areas with temperature/humidity fluctuations.
