Business Details
13 Years
experience
Emergency
services
Your Trusted IT Partner in Graham, NC
At ReliaSys Technologies, we prioritize long-term relationships with our clients, becoming a virtual extension of their organizations. With over 25 years of combined experience in the IT industry, our certified expertise and comprehensive IT services immediately enhance our clients' technological capabilities. Our team delivers tailored solutions for small to mid-size businesses and residential clients, including network monitoring, data backup, VoIP services, and computer repair. We specialize in proactive IT management, ensuring systems operate seamlessly to minimize downtime and maximize productivity. Founded in 2013, we serve the Burlington, Graham, Greensboro, Mebane, Durham, Alamance, Triad, Piedmont, and surrounding North Carolina areas.Our partnerships with Microsoft, Dell, and other vendors enable us to provide state-of-the-art solutions. Our technicians hold certifications such as CompTIA A+, Network+, Microsoft MCTS, and MCP, ensuring top-tier service. We offer extended hours for maintenance tasks without additional after-hours charges, allowing businesses to focus on their core operations. Our residential services include computer repair, network installation, data recovery, and secure data deletion. We pride ourselves on competitive flat-rate pricing and reliable support, treating every client with respect and professionalism.
Services
IT Support
Network Monitoring
Data Backup
VoIP Services
Web Hosting
Computer Repair
Disaster Recovery
Email Hosting
DNS Hosting
Details
- Year established: 2013
Highlights and features
- We offer 25+ years of combined IT expertise with certified technicians.
- Our proactive monitoring prevents system failures before they disrupt operations.
- We provide 24/7 emergency IT support for critical business needs.
- Our partnerships with Microsoft and Dell ensure cutting-edge technology solutions.
- We guarantee extended maintenance hours without after-hours service charges.
Associations and certifications
- CompTIA A+
- CompTIA Network+
- Microsoft MCTS
- Microsoft MCP
What people say
Dependable and prompt service
Knowledgeable technicians
Proactive monitoring
Affordable pricing
24/7 support availability
Services
IT Support
ReliaSys Technologies delivers comprehensive IT support for businesses and residential clients. Our certified technicians handle network maintenance, system administration, and hardware/software troubleshooting. With proactive monitoring and 24/7 emergency services, we minimize downtime while ensuring optimal performance. Our solutions scale from small home networks to complex corporate systems.
Network Monitoring
Our network monitoring service continuously tracks server performance and availability. Using advanced software, we identify and resolve issues before they impact operations. Features include real-time alerts, performance baselines, and detailed reporting. This proactive approach ensures business continuity and reduces emergency repair costs for small to mid-size enterprises.
Data Backup
ReliaSys Guardian offers multi-tiered data protection with local backups, remote storage, and virtualization. This three-level system enables rapid recovery from outages or server crashes. Off-site storage solutions ensure data security while maintaining quick restoration capabilities. Businesses maintain operations even during catastrophic events through our tested recovery protocols.
VoIP Services
We implement managed VoIP systems that reduce communication costs while enhancing flexibility. Features include call forwarding, voicemail-to-email, and conferencing tools. Our service includes setup, maintenance, and 24/7 monitoring. Businesses gain scalable solutions with unified communication capabilities integrated with existing IT infrastructure.
Computer Repair
Our computer repair service addresses hardware failures, software issues, and performance optimization. Technicians handle diagnostics, component upgrades, and data recovery for PCs, laptops, and networks. Residential clients receive in-shop or on-site support with competitive flat-rate pricing. Businesses benefit from rapid response times to minimize operational disruptions.
People
Mike "Stretch" Cross
Owner
Mike Cross has 14 years of IT experience, starting his career after military service. He founded ReliaSys Technologies to provide personalized IT solutions. With an Associate's degree in IT and multiple certifications, he focuses on client relationships and technical innovation.
Mike Hunter
Operations Manager
Mike Hunter oversees daily operations at ReliaSys Technologies. He collaborates with technical teams to ensure efficient service delivery. With extensive experience in IT project management, he specializes in implementing scalable solutions for small to mid-size businesses.
Questions
What IT services does ReliaSys Technologies offer?
We provide network monitoring, data backup, VoIP systems, computer repair, web hosting, and disaster recovery solutions for businesses and residential clients.
Do you serve businesses outside the Triad area?
Yes, we serve Burlington, Graham, Greensboro, Mebane, Durham, Alamance, and surrounding North Carolina regions.
Are your technicians certified?
Our team holds certifications including CompTIA A+, Network+, Microsoft MCTS, and MCP for guaranteed expertise.
Can you help with emergency IT issues?
Yes, we offer 24/7 emergency support to resolve critical system failures immediately.
What makes ReliaSys different from other IT providers?
We combine proactive monitoring, extended service hours, and personalized solutions without after-hours charges.
