Business Details
Emergency
services
24/7 Emergency Damage Restoration Services in Manhattan
Our team at SERVPRO of Upper East Side has dedicated itself to providing 24/7 emergency response for property damage restoration across Manhattan. With specialized training in water, fire, mold, and storm damage recovery, we combine industry-certified expertise with state-of-the-art equipment to restore properties to preloss conditions. Our Green Fleet ensures rapid deployment while minimizing environmental impact.As a locally owned business serving cultural landmarks and residential areas alike, we maintain active memberships with the Chamber of Commerce, BBB, and NAPO while supporting community initiatives through partnerships with the American Cancer Society and Red Cross. Our IICRC-certified technicians undergo continuous education to maintain leadership in disaster recovery solutions.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Commercial Cleaning
Biohazard Cleanup
Carpet Cleaning
Odor Removal
Document Restoration
Highlights and features
- We provide 24/7 emergency response for all property damage types
- Our technicians hold IICRC certifications in multiple restoration disciplines
- Green Fleet vehicles ensure rapid deployment with eco-conscious technology
- Locally owned with deep community ties and institutional partnerships
- Proven track record with commercial clients and cultural institutions
Associations and certifications
- IICRC
What people say
24/7 availability
Prompt response times
Professional team
Insurance coordination
Thorough cleaning
Services
Water Damage
Our water damage specialists respond immediately to mitigate flooding, pipe bursts, and storm-related water intrusion. Using industrial pumps and moisture detection technology, we extract standing water and dry structures completely. With 24/7 availability and rapid deployment capabilities, we minimize secondary damage while restoring properties to safe, functional conditions.
Fire Damage
We provide comprehensive fire damage restoration including soot removal, smoke odor elimination, and structural repairs. Our technicians use thermal fogging and ozone treatments to neutralize persistent smoke odors. With specialized cleaning agents and HEPA filtration systems, we restore affected materials while preserving property integrity during the recovery process.
Mold Remediation
Our mold remediation service identifies and eliminates mold infestations through containment barriers, HEPA vacuuming, and antimicrobial treatments. We address moisture sources to prevent recurrence while following strict safety protocols for hazardous mold types. With air quality testing and documentation, we ensure complete remediation for residential and commercial properties.
Storm Damage
We specialize in storm damage restoration for wind, hail, and flood impacts. Our services include roof tarping, window boarding, and structural drying. With emergency response teams and equipment pre-positioned for severe weather, we protect properties from further damage while facilitating insurance claims and complete restoration.
Commercial Cleaning
Our commercial cleaning services address post-construction cleanup, deep sanitization, and biohazard remediation for businesses. We use commercial-grade equipment and EPA-registered disinfectants to meet industry standards. With minimal disruption protocols, we maintain operational continuity for offices, retail spaces, and cultural institutions across Manhattan.
People
Thomas G. Fox
Owner
Thomas G. Fox leads SERVPRO of Upper East Side with over 15 years of restoration industry experience. He maintains active IICRC certifications and oversees technician training programs. His leadership emphasizes community engagement through partnerships with local institutions and disaster preparedness initiatives.
Questions
What types of emergencies does SERVPRO handle?
We respond to water damage, fire damage, mold infestations, storm damage, biohazard cleanup, and commercial property emergencies with 24/7 availability.
How quickly can you respond to an emergency?
Our team typically arrives within 4 hours of initial contact, with emergency response vehicles strategically positioned across Manhattan for rapid deployment.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers to streamline claims processing and documentation for residential and commercial clients.
What areas do you service?
We serve Manhattan's Upper East Side, Yorkville, Lenox Hill, Carnegie Hill, East Harlem, and surrounding neighborhoods with specialized restoration services.
Are your technicians certified?
All technicians hold active IICRC certifications in water damage restoration, fire damage cleanup, and mold remediation through ongoing training programs.
How do you handle commercial property emergencies?
We provide dedicated commercial services including business continuity planning, after-hours response, and coordination with facility management teams to minimize operational disruption.
