Business Details
22 Years
experience
Emergency
services
Your Trusted Partner for Septic Solutions on Whidbey Island
Celtic Risers has been a trusted provider of comprehensive septic system care on Whidbey Island for two decades. Founded by Eamonn Roche, a native of Ireland with extensive industry experience, our locally owned and operated business specializes in inspections, pumping, maintenance, troubleshooting, and small repairs. We prioritize proactive care to prevent costly emergencies, offering 24/7 availability for urgent situations. Our team is certified to assess all system components, including drain fields, and we emphasize personalized service tailored to each customer's unique needs.With a strong commitment to education and staying current on technological advancements, we deliver cost-effective solutions while maintaining bonding, insurance, and licensing through Island County's Public Health Department. Our reputation for reliability and exceptional customer service is reflected in numerous testimonials from satisfied clients who value our prompt response times and expertise in resolving complex septic issues.
Services
Septic inspections
Septic pumping
Routine maintenance
System troubleshooting
Emergency repairs
Details
- Year established: 2004
Highlights and features
- We offer 20 years of local septic system expertise on Whidbey Island
- Our team provides 24/7 emergency response for urgent septic issues
- We prioritize personalized service tailored to each system's unique needs
- Our proactive maintenance approach prevents costly system failures
- We maintain full bonding, insurance, and licensing through Island County Public Health
Associations and certifications
- Washington On-Site Sewage Association (WOSSA)
What people say
Quick response
Great customer service
Lifesaver
Professionalism
Quality workmanship
Services
Septic inspections
Our certified technicians perform comprehensive assessments of all septic system components, including tanks, control panels, and drain fields. We measure sludge and scum levels, test mechanical components, and flush drain field lines when accessible. Annual inspections for pressure systems and triennial checks for gravity systems help prevent costly emergencies through proactive maintenance.
Septic pumping
We recommend pumping every 3-5 years based on usage, with frequency determined by tank dipping measurements. Our service includes filter cleaning and drain field flushing to maintain optimal system functionality. Regular pumping prevents solids buildup that could lead to system failure and costly repairs.
Emergency repairs
Available 24/7 for septic emergencies, our team addresses alarms, backups, and system failures. We troubleshoot issues over the phone first to determine urgency, often resolving problems without immediate pumping. Our rapid response helps prevent property damage and health hazards from malfunctioning systems.
Routine maintenance
Our maintenance packages include regular inspections, filter cleaning, and drain field jetting to ensure long-term system performance. We monitor sludge levels and mechanical components to identify potential issues before they become emergencies. Proactive care extends system lifespan and reduces unexpected repair costs.
System troubleshooting
Specializing in complex septic issues, we use camera inspections and diagnostic tools to identify problems from inlet to drain field. Our expertise resolves persistent issues like recurring alarms, slow drains, and system inefficiencies. We provide clear explanations of problems and repair options to homeowners.
People
Eamonn Roche
Founder
Eamonn Roche, a native of Wexford, Ireland, founded Celtic Risers in 2004 after recognizing the need for efficient septic access solutions. With over 20 years of industry experience, he specializes in system diagnostics and emergency repairs.
Kari Roche
Customer Service Manager
Kari Roche manages customer service operations, serving as the primary contact for scheduling and inquiries. She coordinates emergency responses and ensures clients receive timely, personalized attention throughout the service process.
Questions
What does a septic inspection involve?
Our inspections assess all system components including tanks, control panels, and drain fields. We measure sludge levels, test mechanical parts, and flush drain lines to ensure proper functionality.
How often should I pump my septic tank?
Typically every 3-5 years based on usage, though we determine exact timing through tank dipping measurements to check sludge and scum levels.
What should I do if my septic alarm activates?
Contact us immediately. Most alarms don't require immediate pumping - we'll troubleshoot over the phone first and schedule service to resolve the underlying issue.
Why is system accessibility important?
Accessible systems with risers allow faster, less disruptive service. Inaccessible tanks increase costs for inspections and emergency repairs due to required excavation.
Do you service all areas of Whidbey Island?
Yes, we serve all Whidbey Island communities including Clinton, Langley, Bayview, Freeland, Greenbank, Coupeville, and Oak Harbor.
What makes Celtic Risers different from other providers?
We combine 20+ years of local experience with 24/7 emergency service and personalized attention. Our proactive maintenance approach prevents costly failures and extends system lifespan.
