Take bold steps in life with financial clarity & confidence
Nestled in the heart of Bellefontaine, OH, Brookstone Apartments offers a vibrant and contemporary living experience with exceptional amenities and a welcoming community. We prioritize comfort, style, and accessibility, providing residents with an unparalleled living experience.
Spacious & Stylish Apartments
Our spacious two and three bedroom apartments feature thoughtfully designed layouts and are meticulously appointed with premium materials. Each unit comes equipped with contemporary kitchens, cozy bedrooms, and spacious living areas. Enjoy breathtaking views of the surrounding community from your private balcony or patio.
Exceptional Amenities
At Brookstone, we believe in exceeding expectations. Our comprehensive amenities include:
- A contemporary fitness center with the latest cardio and strength-training equipment
- A refreshing swimming pool and sundeck for relaxing days
- A spacious clubhouse with gathering space and a fully equipped kitchen
- Lush landscaping and inviting courtyards
- On-site laundry facilities for added convenience
Pet-Friendly Community
Brookstone Apartments is proud to be a pet-friendly community. We welcome up to two furry friends per apartment with a nominal pet fee and monthly charge.
Convenience & Location
Conveniently located near shopping centers, dining options, and entertainment venues, Brookstone provides an ideal location for both relaxation and exploration. Explore the vibrant local scene or easily access major highways for effortless commuting.
Dedicated Resident Experience
Our dedicated team is committed to providing exceptional customer service. Our friendly staff is always ready to assist you with any needs, from maintenance requests to personalized recommendations. We also offer convenient online payment options for your peace of mind.
Poor Management and Maintenance
Several reviewers had negative experiences with the property management and maintenance team. They reported unprofessional behavior, lack of concern for tenant issues, and failure to address problems in a timely manner. One reviewer even reported that the management team yelled at tenants across the parking lot. Others mentioned that their concerns about issues like flooding and carpet replacement were ignored, and that they were expected to pay for repairs themselves.
Broken Appliances and Uncomfortable Living Conditions
Multiple reviewers complained about broken appliances, including air conditioning units that didn't work, and windows that couldn't be opened due to stink bugs. One reviewer mentioned that the hallways always smelled and looked gross. Another reviewer reported that the walls were thin, and the heat was unbearable, with temperatures reaching 85°F on the top floor.
Fees and Billing Issues
Some reviewers were unhappy with the late fees and billing practices. One reviewer was charged a $50 late fee for paying rent one day late, despite having a history of on-time payments. Another reviewer was upset about being charged for issues that were not their responsibility.
Positive Experiences
On the other hand, some reviewers had positive experiences with the management team and the property. They reported that the maintenance team was efficient, and that the property was clean and well-maintained. One reviewer was happy with their new apartment and reported no problems. Another reviewer appreciated the help they received from the management team in finding an affordable apartment.
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