Business Details
37 Years
experience
Trusted Chimney & Fireplace Services in Charlotte, NC
Owens Chimney Systems has been serving the Charlotte, NC area since 1989, providing award-winning chimney and venting services. Our commitment to customer satisfaction is supported by decades of industry experience and education. We maintain the highest standards of operation, rooted in honesty, integrity, and loyalty to our clients. Accredited by the Better Business Bureau since 1993 and recognized with the Angie's List Super Service Award for 12 consecutive years, our CSIA-certified technicians adhere to strict industry regulations and codes.We are active members of the National Chimney Sweep Guild, North Carolina Chimney Sweep Association, and South Carolina Chimney Sweep Guild, ensuring our team remains at the forefront of technical advancements. Our licensed, bonded status with workers' compensation insurance for all employees guarantees worry-free service for every client.
Services
Chimney Cleaning
Chimney Inspections
Gas Fireplace Service
Dryer Vent Cleaning
Chimney Repairs
Chimney Liner Installation
Chimney Cap Installation
Fireplace Maintenance
Venting Solutions
Waterproofing Services
Details
- Year established: 1989
Highlights and features
- We have over 35 years of experience serving the Carolinas
- Our lead technicians are CSIA-certified professionals
- We maintain BBB Accreditation with a 4.9-star Google rating
- We offer 100% financing with 0% APR programs
- We use HeatShield and stainless steel relining systems
Associations and certifications
- CSIA (Chimney Safety Institute of America)
- BBB (Better Business Bureau)
- Angie's List Super Service Award
- NCSG (National Chimney Sweep Guild)
- NCCSA (North Carolina Chimney Sweep Association)
- SCCSG (South Carolina Chimney Sweep Guild)
What people say
Professional technicians
Thorough explanations
Excellent service
Reliable company
Knowledgeable staff
Services
Chimney Sweeping
Our professional chimney sweeping removes creosote buildup and debris using HEPA-filter vacuums and specialized brushes. We clean from firebox to chimney top while protecting your home from mess. Annual cleanings prevent fire hazards and ensure proper ventilation. Our technicians document findings with digital photos and provide written evaluations.
Chimney Inspections
We conduct Level 1-3 chimney inspections following NFPA standards. Using video scanning technology, we examine flue liners and internal components. Our certified technicians identify cracks, leaks, or blockages that could compromise safety. We provide detailed reports with repair recommendations during annual maintenance visits.
Gas Fireplace Service
We install, service, and repair Regency and Hampton gas fireplaces and logs. Our technicians handle gas line connections, burner assembly maintenance, and venting system checks. We offer vented and vent-free options while ensuring proper carbon monoxide detection and safe operation.
Chimney Liner Repair
We repair damaged chimney liners using HeatShield cerfractory coatings or stainless steel relining systems. Our certified installers address cracks, rust, and water damage while improving draft efficiency. We document all repairs with before-and-after photos to ensure proper function and safety compliance.
Dryer Vent Cleaning
Our dryer vent cleaning removes lint buildup that creates fire hazards. We use specialized brushes and HEPA-filtered vacuums to restore airflow efficiency. Regular maintenance prevents carbon monoxide backup and extends appliance lifespan while improving indoor air quality for residential clients.
People
James Owens
Owner
James Owens, CSIA-certified owner of Owens Chimney Systems, has served the Carolinas since 1989. As former NCCSA president, he maintains active memberships in three national chimney organizations while overseeing daily operations and technical training programs.
Chris White
Operations Manager
Chris White manages daily service operations with over 15 years of chimney industry experience. He coordinates technician schedules and ensures compliance with all safety regulations while maintaining direct client communication channels.
Anthony Bott
Lead Fabricator
Anthony Bott leads our fabrication team with expertise in custom chimney components. He specializes in creating durable stainless steel liners and custom chimney caps that meet specific structural requirements while maintaining aesthetic appeal.
Brandon Forbes
Lead Service Technician
Brandon Forbes, a CSIA-certified lead technician, performs complex chimney diagnostics and repairs. He conducts Level 3 inspections using video scanning equipment and provides detailed explanations of required maintenance to residential clients.
Taylor Thielen
Lead Technician
Taylor Thielen, recognized in customer testimonials, specializes in fireplace conversions and chimney restoration. He educates clients on system operations while implementing waterproofing solutions and relining projects across the service area.
Questions
How often should chimneys be inspected?
The National Fire Protection Association recommends annual chimney inspections to ensure safety and efficiency for all heating appliances.
Do you service gas fireplaces?
Yes, we install, service, and repair all types of gas fireplaces, inserts, and log sets from Regency and Hampton brands.
Are your technicians certified?
All lead technicians are CSIA-certified with mandatory ongoing industry training to maintain technical expertise.
What areas do you service?
We serve Charlotte, Concord, Monroe, and surrounding areas in North and South Carolina within a 75-mile radius.
Do you offer financing options?
Yes, we provide 100% financing with 0% APR programs for qualified customers through our partnership with FutureNow Marketing.
Can I schedule appointments online?
Yes, our website offers online scheduling for all services including emergency repair requests and routine maintenance.
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