A Trusted Partner in Dental Excellence
At DDS Lab, we're driven by a mission to empower dental professionals with exceptional laboratory solutions that enhance patient outcomes and practice efficiency. With over millions of digital cases processed and counting, we've established ourselves as a leading provider of personalized dental restorations and appliances.
Dedicated Expertise Across Dental Fields
Our laboratory offers a comprehensive array of products and services to meet the diverse needs of dentists across various fields. From traditional crown and bridge restorations to advanced dental implants, our certified dental technicians excel in:
- Crown & Bridge: Precision crafted porcelain restorations for natural-looking smiles.
- Dental Implants: Expert fabrication of implants, surgical guides, and hybrid solutions for optimal outcomes.
- Removable Appliances: High-quality dentures, partials, nightguards, and sleep apnea devices customized to each patient's needs.
- Orthodontics: Specialized manufacturing of retainers, arch developments, and space maintainers.
Unparalleled Customer Support
At DDS Lab, we go beyond simply delivering exceptional dental products. We believe in providing unparalleled customer support with:
- Dedicated Account Managers: Each practice is assigned a dedicated account manager to ensure personalized communication, order management, and case tracking.
- Responsive Communication: Our friendly and knowledgeable team is always available to answer your questions and address your concerns.
- Expert Consultation: Our experienced technicians are available to offer guidance and case planning consultations.
Quality & Innovation Driven
Quality and innovation are at the core of our operations. We utilize only high-quality materials and adhere to rigorous industry standards. Our laboratories are state-of-the-art facilities, equipped with leading-edge technology and staffed by experienced technicians.
Partnerships for Success
We believe in building strong partnerships with our clients. We offer:
- Personalized solutions tailored to individual practice needs.
- Collaborative problem-solving and clinical support.
- Comprehensive training programs for your team.
Contact Us Today
Experience exceptional dental laboratory services with DDS Lab. Get in touch with us to learn more about how our skilled team can enhance your practice and deliver exceptional patient outcomes.
Issues with Products and Services
- Delays in shipment and delivery of products, including partials and crowns, with some cases taking months to complete
- Poor quality of products, including night guards that break easily and crowns that do not fit
- Lack of accountability for mistakes, with customers being charged for errors made by the lab
Problems with Customer Service
- Unhelpful and unknowledgeable customer service representatives
- Long hold times and difficulty in getting assistance with issues
- Rude and incompetent customer service agents who hang up on customers
Workplace Issues
- Poor treatment of employees, with favoritism and unprofessional behavior by managers
- Lack of respect for employees' time and personal lives
- Unhealthy work environment with high pressure and lack of support
Additional Concerns
- Cases being lost or shipped to the wrong location
- Unethical business practices, including upcharging and lack of integrity
- Poor communication and lack of accountability for mistakes
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