Business Details
Emergency
services
Your Trusted Auto Dealership in Lafayette, IN
For many years, we have proudly served the Lafayette community as a trusted automotive dealership, building lasting relationships with our customers through integrity and quality service. Our commitment extended beyond vehicle sales to ensuring ongoing support through comprehensive warranty management and partnerships with certified repair facilities. We prioritized customer education about warranty processes, including proper claim procedures and maintenance requirements. Our team established clear guidelines for roadside assistance, deductible responsibilities, and repair authorization to protect vehicle owners' investments. We maintained transparency about service expectations, emphasizing the importance of licensed facilities and verifiable maintenance records.Through our recommended network of local service centers, we ensured continued care for our customers' vehicles even after our retirement closure. Our approach emphasized accountability, with detailed instructions for claim submissions and documentation practices. We provided clear information about additional benefits like towing coverage and travel interruption reimbursements. The decision to retire marked the end of an era, but our focus remained on supporting customers through this transition. We remain grateful for the opportunity to serve the community and the loyal relationships we built over the years.
Services
Vehicle Warranty Assistance
Recommended Repair Centers
Roadside Assistance
Rental Car Reimbursement
Trip Interruption Coverage
Maintenance Record Verification
Highlights and features
- Established 20-year community presence with personalized service
- Curated network of ASE-certified repair specialists
- 24/7 roadside assistance availability
- Transparent warranty claim authorization process
- Verified maintenance record verification system
Associations and certifications
- ASE-Certified
Services
Vehicle Warranty Assistance
We provided comprehensive warranty claim guidance including authorization processes and documentation requirements. Our team established clear protocols for repair approvals and deductible management while maintaining relationships with certified service providers. Customers received detailed instructions about covered benefits and claim submission procedures.
Recommended Repair Centers
Curated network of ASE-certified repair facilities offering quality vehicle maintenance and warranty-compliant services. Each center met specific labor rate requirements while maintaining proper diagnostic capabilities. We provided contact details and location information for multiple trusted service options across the region.
Roadside Assistance
24/7 roadside support available for vehicle breakdowns including towing services and immediate repair coordination. We maintained direct lines to service providers for quick response times while ensuring proper claim documentation for warranty coverage eligibility.
Rental Car Reimbursement
Qualified customers received rental vehicle reimbursement up to $35 daily during covered repairs. We established clear guidelines about approved rental agencies and required documentation while managing claims processing for eligible expenses.
Trip Interruption Coverage
Provided lodging and meal reimbursement for breakdowns occurring over 100 miles from home. Coverage included up to $75 daily compensation during repair periods with specific documentation requirements to verify eligibility and expenses.
Questions
What happened to Auto Express dealership?
The owners retired after decades of service, permanently closing operations while ensuring customer support continuity.
How do I file a warranty claim now?
Contact Veritas at 1-888-572-4310 before repairs using your contract details for authorization.
Where can I service my vehicle?
Use any ASE-certified facility from our recommended list including Momax Auto Repair and Brads Motor Marketplace.
What's covered in my warranty?
Includes towing, rental car reimbursement up to $175, and trip interruption coverage up to $225 for qualified repairs.
How much is the service deductible?
Standard $100 deductible applies per repair visit with licensed facilities charging $130/hr or less.
Who handles roadside emergencies?
Call 866-330-0760 for 24/7 roadside assistance and towing services.