At 14 Karat, we are a family-owned, luxury jewelry store in Omaha, Nebraska, dedicated to providing our customers with the finest quality fine jewelry at competitive prices. With over 40 years of experience in the industry, we have established ourselves as Omaha's premier engagement jewelry store.
Our Story
Our journey began in 1979 when our founder, Robert Osterholm, recognized an opportunity to provide high-quality jewelry at low costs. With a commitment to low overhead and word-of-mouth referrals, our business took off. Over the years, we have expanded our product line to include semi-precious and precious stones, pearls, and loose diamonds. Today, we are proud to have a storefront showroom in the Shops of Legacy, where our experienced and loyal staff provides exceptional customer service to our valued customers.
Our Services
At 14 Karat, we offer a wide range of services to cater to your jewelry needs. Our selection of engagement rings and wedding bands is unmatched, with styles created by renowned designers like Sylvie, Gabriel & Co, and C. Gonshor. We also provide expert knowledge and guidance to help you choose the perfect diamond, with our Learn About Diamonds section. Additionally, we offer jewelry repair services, and we accept gold, yellow, white, or rose, giving you the best value for your gold trade-ins.
Our Mission
Our mission at 14 Karat is to create happiness for every customer through exemplary personal service, premium quality fine jewelry, exceptional customer service, and competitive pricing. We strive to build long-term relationships with our customers, and we take pride in our reputation for providing first-class customer service.
Meet Our Team
Our team consists of experienced and loyal staff, including six full-time GIA-trained associates and three part-time representatives. Our staff is dedicated to providing you with an exceptional shopping experience, and we look forward to serving you.
Overall Experience
14 Karat has received an overwhelmingly positive response from its customers. Many reviewers have praised the excellent customer service, knowledgeable staff, and high-quality jewelry. The majority of reviewers have given 5-star ratings, indicating an exceptional experience.
Staff and Service
The staff at 14 Karat, particularly Alyssa, have been praised for their exceptional service, knowledge, and patience. Reviewers have appreciated their ability to listen to their needs and provide personalized solutions. The staff's enthusiasm and genuine concern for customer satisfaction have been highlighted in many reviews.
Jewelry and Customization
14 Karat's jewelry, including custom pieces, has been praised for its quality and uniqueness. Reviewers have appreciated the ability to customize pieces to fit their individual styles and preferences. The jewelry has been described as "beautiful, " "timeless, " and "exquisite."
Standout Features
Several reviewers have highlighted the welcoming atmosphere and friendly staff at 14 Karat. The store's ability to repair and restore jewelry, including heirloom pieces, has also been praised.
Negative Experience
Only one reviewer had a negative experience, citing a mistake in the design and alloy of a custom necklace. However, this experience is an outlier among the predominantly positive reviews.
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