Treating your pet like royalty, one furry friend at a time.
At Edelweiss Kennels Inc., we pride ourselves on providing top-notch dog grooming, cat grooming, boarding, and daycare services to furry friends in Springfield, Illinois, and surrounding areas. Our newly renovated facility boasts a warm and welcoming atmosphere, ensuring that your beloved pets feel comfortable and cared for during their stay with us.
Our Story
We understand the importance of providing a safe and healthy environment for your pets. That's why we've undergone a facelift and adopted a new management style to better serve you and your furry friends. Our dedicated team is committed to treating your pets like royalty, whether they're with us for a day or an extended period.
Our Services
At Edelweiss Kennels Inc., we offer a range of services designed to cater to your pet's unique needs. Our dog boarding and cat boarding facilities provide private rooms, daily room service, optional play sessions, and optional late pickup times. We also offer complimentary baths for stays exceeding seven nights, deshedding services for longer-haired dogs, and administration of prescribed medications if needed.
In addition to our boarding services, our state-of-the-art grooming salon provides expert dog grooming and cat grooming services to keep your pets looking and feeling their best. Our skilled groomers work closely with you to understand your pet's specific needs and preferences, ensuring a personalized grooming experience.
Why Choose Us?
We understand that leaving your pet in someone else's care can be daunting. That's why we're dedicated to providing the safest and most comfortable environment for your furry friends. Unlike veterinarians, we don't house or allow sick dogs, cats, or other animals on our premises, minimizing the risk of illness transmission.
We also firmly believe in individualized attention for each pet, rather than group play. This approach ensures that your pet receives the attention and care they deserve, without the risk of conflicts or health issues that can arise in group settings.
Get Started
Ready to experience the Edelweiss Kennels Inc. difference? Call our friendly staff today to schedule an appointment for grooming or set up a stay for your cat or dog at our boarding and daycare facility. Located in Springfield, Illinois, we proudly serve the entire Greater Springfield area.
Overall Experience
The reviews of Dal Acres Kennel are mixed, with some customers having a positive experience and others having a negative one.
Positive Experiences
Many customers have praised the kennel for their professionalism, quality of care, and reliability. Some have mentioned that their dogs were well taken care of, and the staff was friendly and attentive. The grooming services were also praised, with some customers mentioning that their dogs looked great after being groomed.
Negative Experiences
On the other hand, some customers have had negative experiences, including issues with cleanliness, medication not being administered, and poor customer service. Some have mentioned that their dogs were neglected or mistreated, and that the staff was unresponsive to their concerns.
Specific Issues
Some specific issues mentioned by customers include:
- Poor cleanliness, with dogs being returned in a dirty or unhealthy state
- Failure to administer medication, leading to negative consequences for the dog
- Poor customer service, including rude staff and unresponsive to concerns
- Issues with grooming, including cutting hair too short and lack of attention to detail
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